Editor’s View: With more than 70% of consumers expecting artificial intelligence to influence their insurance purchases within the next year, Emma Ann Hughes predicts renewals face their biggest disruption right now since the demise of the Yellow Pages.
The headcount in financial services fell by 5% in 2025, with artificial intelligence putting increasing pressure on businesses to continually fill skills gaps, according to the latest Annual Skills Report from the Financial Services Skills Commission.
As Lloyd’s looks beyond Blueprint Two, Duck Creek is positioning itself to become a leading technology provider to the London Market, backed by new artificial intelligence capabilities and a push for market certification.
Massimo Cavadini, head of product, pricing, claims and underwriting for Continental Europe at WTW, and Pardeep Bassi, global proposition leader for data science, insurance consulting and technology at WTW, delve into the 2025 European Insurance & Occupational Pensions Authority’s Generative AI Market Survey and whether a rewrite of the rules of insurance analytics is required.
Cytora CEO Richard Hartley has claimed the firm’s recent deployment with Zurich proves agentic artificial intelligence has moved beyond experimentation to being implemented at scale.
Tom Chamberlain, chief customer officer of Hyperexponential, insists insurance is interesting, says yes to scary things and would love to be the Man of Steel.
Applied Systems Europe’s incoming managing director Dave Chapman has revealed where the firm is striving for growth as he gears up to take over from Tom Needs at the end of the month.
19 Jun 2026
