Rory Yates, former chief strategy officer at EIS, has warned traditional insurers will struggle to launch ChatGPT-style applications at pace, with legacy systems and complex technology stacks likely to delay progress.
Penny Black is back, sharing the tittle-tattle she overheard at insurance industry events, reviewing the quality of buffets at conferences and giving a thumbs up – or down – to the sector’s social media posts.
Customers prefer dealing with a human when buying cover and feel that human interaction is essential when it comes to claims, according to data from KPMG.
Insurance Post’s Throwback Thursday steps back in time to April 1971 to remind you what was going on this week in insurance history when Lloyd’s backed the hunt for the Loch Ness Monster and a computer underwriter was developed.
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Insurers are shifting employee resource groups towards data, collaboration and commercial value, while some in the industry warn of AI internal bias risks.
The first insurer in the world to launch a ChatGPT-powered app has revealed it is already transforming how the provider understands customers and potentially prices risk, just two months after going live.
Trade voice: Melissa Collett, CEO of Insurtech UK asks whether agentic artificial intelligence is a distant concept, or an achievable and necessary evolution for the insurance industry.
Manoj Pant, senior director for strategy and business development at Pegasystems, would like to learn how to tickle the ivories and be The Architect in groundbreaking cyberpunk sci-fi film The Matrix.
Beazley has published a report highlighting a potential underestimation of the threat of cyber risk, with 81% of UK business leaders saying they feel confident in their ability to fully financially recover from an attack.
01 May 2026
