Technology
Insurance and repair concerns could stifle EV adoption, says Thatcham
A report from Thatcham Research has stressed how insurance implications remain unclear on repair capacity, training, skills, and cost, as well as the lifetime sustainability of battery electric vehicles.
Insurers are helping the advanced air mobility sector to take off
Edmund Tirbutt examines how the insurance industry is helping the advanced air mobility sector create new aircraft to ensure the safe, quick, affordable and sustainable movement of people and goods.
AI will ‘democratise’ VIP customer treatments
Edward Challis, head of AI strategy at Ui Path, explained how generative AI could be the ‘birth’ of bespoke experiences, with old systematic and impersonal operations a thing of the past.
Profile: Rodney Bonnard, EY
Rodney Bonnard, head of insurance for EY, chats to Scott McGee about his 30 years in insurance, the “profitability crisis” within personal lines, and how insurers need to be redefined for the future of insurance.
Insurers need to solve ‘core problem of data’ before immersing into generative AI
Boris Krumrey, global vice president of automation innovations, Ui Path, has revealed how insurers need to tackle legacy systems before trying to implement generative artificial intelligence into their business.
Novidea plans 'hyper growth' by targeting providers
Mike Scott, sales manager at Novidea, has revealed the broker platform provider is currently in talks with several providers to build systems for schemes, binders and cover holders.
It’s insurtech Jim, but not as we know it - Lemonade’s PRA authorisation shows intent
Content director's view: Jonathan Swift looks at Lemonade's landmark PRA authorisation and two second claim record and contemplates whether the once start-ups trek to the mainstream is entering the final frontier.
Intangic boss calls MGAs the R&D of cyber insurance
The managing general agent model allows the insurance industry to more easily draw on cybersecurity expertise from outside the sector, according to Intangic CEO Ryan Dodd.
Venture capitalist warns lot of insurtechs will die
The current state of insurtech funding means start-ups hoping to win cash by simply promising to “grow, grow, grow” are facing death, Lluis Vinas, investment director at Alma Mundi Ventures, has warned.
Insurers told to embrace disruption rather than dabble in it
Insurers have been told by Spain’s biggest insurer to go for transformation at scale by overhauling their core business and processes, rather than dabbling in just a few systems and products.
Intelligent AI aims to slash commercial property underinsurance
Anthony Peake, CEO of Intelligent AI, intends to launch a reinstatement platform that aims to slash commercial property underinsurance.
Mapfre is testing generative AI
Mapfre, Spain’s biggest insurer, has confirmed it is already testing generative artificial intelligence.
Digital Bar Quarterly: Insurers need to seize digitalisation opportunities in claims
Digital transformation is good for the claims function, argues Patrick Hayward, an insurance consultant at Altus. Not least for augmenting claims-handling decisions to reduce the level of manual, repetitive tasks involved in managing a caseload.
Are commercial buildings the next frontier for data-led risk?
With the increase in connected devices, Zurich head of innovation Mark Budd is asking why the insurance industry is not looking at connected buildings as a way of mitigating risk like it does with telematics or wearables.
EU moves forward with AI regulation
The use of artificial intelligence in the EU will now be regulated by the AI Act to ensure that AI developed and used in Europe complies with EU rights.
Industry-specific GPT ‘only way’ to mitigate security risks
Simplifai has stressed that specially built industry-specific GPT, which is trained on insurance data, can alleviate AI concerns and tackle security and data privacy issues.
Motor repair sector must step up EV training or face talent gap
The motor repair industry is facing a massive talent shortfall in qualified EV repairers if it does not start ramping up its training and recruitment.
View from the top: Direct Line Group’s Steve Williams on how EVs could change the insurance industry landscape
Steven Williams, head of EV strategy at Direct Line Group, shares his views on how the electrification of the automotive industry could change the insurance landscape and what challenges lies ahead as we move towards the government’s 2030 ban on new…
Q&A: Thomas Hauschild, Omnius CEO
A self-confessed ‘claims nerd’, former chief product officer Thomas Hauschild took over as CEO of claims automation insurtech Omnius in February. He talks to Jonathan Swift about taming the legacy systems ‘animal’, and finding shortcuts to get the best…
Blog: Why it is still good to talk to insurance customers
Sat Sanghera, CEO of IP Integration, considers how insurers have been behind the curve when it comes to customer contact technology and examines how it is still good to talk.
Rise of the AI insurers
David Worsfold examines can how artificial intelligence can be used to reimagine the insurance experience for customers, transforming it from a transactional, reactive model to a proactive, more personalised one.
Wallife launches digital identity theft insurance in the UK
Italian MGA Wallife has identified a big protection gap in the UK insurance market and has launched its digital identity solution to protect consumers.
Diary of an Insurer: Markel’s Josh Brown
Josh Brown, head of technology PI at Markel International, proves working in insurance can be fun and games by talking to brokers about a product created for video game developers as well as spending time playing with his two young sons.
Are you ready for the rise of robo-insurers?
Editor’s View: Emma Ann Hughes examines how artificial intelligence has the potential to disrupt the entire traditional insurance value chain and wonders whether human insurers are ready for it?