Technology
AI-driven false information tops short-term risks ranking
Artificial intelligence-driven misinformation and disinformation has topped the World Economic Forum’s list of short-term risks, while environmental risks continue to dominate the long-term picture.
How regulation, AI and customer expectations are transforming claims
Amid regulatory change and customer expectations shifting from simply getting the pay-out to requiring a streamlined process, Patrick Hayward, consultant at Altus Consulting, explores the ways insurers are updating claims processes.
Why open claims ecosystems are required
To deliver a claims service that customers can rely upon and insurers can be proud of, Chris Sawford, managing director at Verisk, argues collaboration between providers, technology partners, and solution providers is needed.
Why Keeping up with Kardashians is vital for marketing insurance
Analysis: Keeping up with Kardashian-like influencers is what it will take for general insurance providers to attract Gen Z to their products and services, writes Tom Luckham.
Three steps to implementing Chat GPT in insurance
Risto Rossar, founder and CEO of Insly, outlines the three steps insurers need to take to make the most of large language models like Chat GPT.
How AI will transform insurance in 2024
Richard Hartley, CEO and co-founder of insurtech Cytora, discusses the trends we are likely to see in the use of AI within the insurance industry in 2024.
Most-read insurance stories in 2023 revealed
Like Cher, Insurance Post is turning back time to remember the industry Consumer Duty’s efforts, business interruption cases continuing to rumble on, developments at Direct Line, RSA’s personal lines exit, plus the other major insurance events of the…
Q&A: Ben Taylor, Verisk
Ben Taylor, business development director at Verisk, speaks to Insurance Post about life post-acquisition, plans for growth and misconceptions around automation in insurance.
60 Seconds With... Jonathon Valentine, ThingCo
Jonathon Valentine, chief technology officer of ThingCo, hates de-weeding the drive but loves getting to crash cars on purpose once a year and play with flying drones.
Insurtech Review of the Year 2023
2023 will be remembered as the year the insurtech funding bubble burst but looking ahead to 2024 players in this part of the market expect providers to realise it is easier to buy systems than build them.
What next for Primary Group in the UK after Policy Expert sale?
Content Director’s View: Jonathan Swift reflects on what the future might hold for the Primary Group in the UK after the sale of Policy Expert left it with only one significant investment in the local market.
Insurtech UK partners with Post for British Insurance Technology Awards
Insurance Post can reveal that Insurtech UK is an official partner of the inaugural 2024 British Insurance Technology Awards.
Lloyd’s delays launch of Blueprint Two’s second phase
Lloyd’s and Velonetic have delayed the launch of the second phase of Blueprint Two until April 2025 – six months after the previous go-live date of October 2024.
Why insurers should reassure policyholders about AI
Roi Amir, CEO of Sprout AI, explains why insurers need to show policyholders they can trust artificial intelligence.
Flock to target larger fleets with NIG partnership
Flock has announced a partnership with NIG, which CEO Ed Leon Klinger says will allow the insurtech to target larger fleets as it aims to “evolve” the commercial motor insurance market.
Q&A: Will McAllister, Guidewire
Will McAllister, senior vice president and managing director of EMEA at Guidewire, shares the software provider’s plan to do more business in the UK plus how insurers can now launch new products in a few hours.
UK develops secure AI guidelines
The UK has published guidelines to ensure the secure development of artificial intelligence technology.
Meta shows insurers how to get their AI house in order
Editor’s View: Emma Ann Hughes explores how much cash insurers are spending on generative artificial intelligence in 2024 and the lessons they should learn from Facebook.
D&G’s Chhabra on transforming insurance through data utilisation
View from the top: Vipul Chhabra, chief data and underwriting officer at Domestic & General, looks at how underwriters are using data in new ways.
Getting to the truth of vehicle risk
Andrew Ballard, product principle of LexisNexis Risk Solutions, considers the perfect storm in motor insurance and explains why vehicle build and specification data can help providers see clearly through the clouds.
Insurtech Excellence Award winners 2023 unveiled
The category winners in the Chartis Insurtech Excellence Awards have been announced.
Guidewire looking to London market for growth
Guidewire bosses expect Blueprint Two, the second phase of Lloyd’s digital-transformation strategy aimed at overhauling the way the London market operates, to further accelerate the insurance industry platform provider’s growth in 2024.
Have insurers learned from digital missteps as they grapple with AI?
Content Director’s View: A decade ago insurers got very excited about digitalisation; so much so they put it in special silos and created a culture of them versus us. Jonathan Swift asks what lessons might have been learned as they embark on similar…
How AI is improving pet insurance claims
Michael Lewis, founder and CEO of Claim Technology, on the practical application of artificial intelligence for pet insurance claims.