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Allianz increases fraud prevention as it partners with Clearspeed
After a 29% increase in fraud prevention in 2023, Allianz’s personal lines business has partnered with voice analytics tool Clearspeed to enhance its fraud detection capabilities moving forward.
Esure offers customers six-months free cover for latest tech glitch
Esure has confirmed that it has offered six months free home insurance to “a small number of customers” for a “technical error”, which means customers who renewed on 1 April can’t make claims or update their details via the provider’s website.
Big Interview: Jason Storah, Aviva
In his first full profile interview since taking over as UK and Ireland General Insurance CEO at Aviva, Jason Storah sits down with Scott McGee to talk about the insurer's re-entry into Lloyd's, where else Aviva could yet expand, and the difference between the UK and Canadian insurance markets.
60 Seconds With... Value Space’s Reijo Pold
Reijo Pold, founder of Value Space, a technology company that uses satellites to conduct assessments for commercial properties and infrastructure, reveals he has been working since he was aged seven and doesn't even totally clock off when he goes on holiday.
MGAA’s Keating on the need for more data sharing
Trade Voice: Mike Keating, CEO of the Managing General Agents’ Association, says data sharing is a two-way street and capacity providers need to be more open with MGAs.
Cyber insurance procurement process labelled ‘a disaster’
Onda chief underwriting officer Alex Jomaa has dubbed the procurement process for cyber insurance “a disaster”, and said that both brokers and underwriters need to change their ways to boost the number of businesses that buy the product.
FCA to work with Big Tech on sharing data with insurers
The Financial Conduct Authority intends to examine how Big Tech firms’ datasets could unlock better insurance products, more competitive prices, and wider choice for customers.
Perils warns of continued storms as it gives third Babet damage estimate
Perils has disclosed its third industry loss estimate for the floods and storms caused by storm systems Babet and Aline that hit the British Isles and north western Europe in October 2023.
Construction adjuster builds out with London team
Specialist Lines, a niche construction and engineering loss adjusting firm headquartered in Bury, has launched a new London Market and International division with the recruitment of a team from Global Risk Solutions International.
Jensten’s focus ‘remains the same’ following funding boost
After securing an additional £170m in funding dedicated to growth, Jensten chief financial officer Ed Hannan tells Insurance Post that it will continue to build a "compelling proposition" for vendors and potential investors.
Consumer Duty causes insurer service to start to improve
After market-wide issues such as staffing and hybrid working causing issues insurers service standards to plummet over the last couple of years, research has revealed providers are finally improving the way they help brokers.
Diary of an Insurer: Avantia’s Jess Woodhouse
Jess Woodhouse, chief operating officer at Avantia Group’s specialist home insurance provider Homeprotect, is up with the lark (or her children), ready to manage her team and discover new technology.
Sabre appoints Rebecca Shelley as permanent chair
Sabre Insurance has appointed Rebecca Shelley as chair of the company with immediate effect, following an external search.
Biba’s EV scheme; Cytora and DynaRisk partner; WTW’s global head of claims
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Invoice insurtech Nimbla enters voluntary liquidation
Invoice insurtech startup Nimbla has appointed two voluntary liquidators from Leonard Curtis.
Cila president insists loss adjusters are far from dead
Far from being on a pathway to extinction, Chartered Institute of Loss Adjusters’ president Steven Wallace has claimed his part of the insurance industry has “never been more relevant”.
How an AI-assisted motor claims handler cared for me
Editor’s View: Emma Ann Hughes shares how a recent call to her motor insurer highlighted why humans will always be needed to care for policyholders in their hour of need.
RSA still unsure on combined NIG business brand
RSA CEO Ken Norgrove has said the future brand of the combined RSA and NIG business is an open question, in an update to brokers.
Motor premiums fall for first time in over two years
Car insurance premiums have fallen by 5% during the past three months, according to the latest data from Confused.com.
Aviva’s Storah has ‘big ambitions’ for HNW
Jason Storah, Aviva’s UK & Ireland general insurance CEO, has revealed his “big ambitions” for the high-net-worth business, and teased a potential entry into pet insurance, as the insurer is “always looking” at expansion opportunities in personal lines.
Helen Bryant departs Allianz after 23 years
Allianz Commercial’s managing director of digital and legal protection, Helen Bryant, is to leave the insurer after 23 years to “pursue new opportunities”.
Q&A: Cameron Shearer, Superscript
Frances Stebbing speaks to Cameron Shearer, CEO of Superscript, about what new entrants in the insurtech space need to do to stay ahead, and how the company’s technology has contributed to driving profitable growth for the year ahead.
How to support insurance customers in vulnerable circumstances
As the Financial Conduct Authority intends to check claims-handling response times, and whether insurers are doing enough to help customers in vulnerable circumstances, Winn Group chief information officer Clint Milnes explains what providers need to do to meet the watchdog’s expectations.
Which urges FCA to take action on premium finance following investigation
Which? has urged the FCA to devise an action plan on premium finance after an investigation found home and motor insurance customers have been subject to up to 40% APRs.