Post - Post September 2017
The September issue is now available as a pdf to download – please click here
Articles in this issue
Editor's comment: Feel pride
Throughout the year at sports day, parent-teacher consultations, and music and dance recitals, I say to my son “as long as you try your best” no one can ask any more of you.
Dive In Festival: Insurers taking the plunge
Every year, insurers pledge their commitments to the drive towards diversity in the annual Dive In Festival. But is this empty talk?
Analysis: Repair costs
The questionable practice of marking up at-fault repairs continues, despite resistance in some quarters. Will this status quo ever be challenged?
Analysis: Going fishing: What is fuelling consolidation in the loss adjusting sector?
The loss adjusting space continues to shrink, with three major acquisitions of loss adjusting firms in the first two weeks of last month.
A-Plan's Carl Shuker on how to deserve customer trust
Insurers could create a panel of customer advocates to rebuild trust, recommends Carl Shuker, CEO of A-Plan Insurance.
India Q+A: Sainesh Dar, Chartered Insurance Institute
Insurance Post speaks with the Chartered Insurance Institute's South Asia and Middle East regional head Sainesh Dar about the organisation's work in India.
Rising Star: Lauren Peel, Aviva UK digital
Lauren joined Aviva through a graduate scheme and she has gone from strength to strength in its digital arm
I work in Insurance: Vanessa Riboloni, CII
Vanessa Riboloni is the knowledge services team leader at the Chartered Insurance Institute.
Interview: Meet the people making insurance more diverse
This month the Dive In festival returns, aiming to help insurance get fit for the future, highlighting the business case for diverse and inclusive workplaces and providing practical ideas and inspiration for how to bring about positive change. Post finds…
Analysis: How data is changing pet insurance
Telematics and the use of Big Data has been commonplace in the young drivers’ segment of the motor insurance market. Now the same approach to data collection and analysis is being introduced to pet insurance
Analysis: Pet insurance: fetching data
Customer profiling is key to accurately assessing insurance risk, capturing fraud and improving the pet owner’s insurance experience
Top 30 European Insurers 2017 Ranking: A mixed year for insurers
Market conditions for European insurers are extremely challenging, with companies facing a wide range of difficulties. Some have had to restructure their books of business because of poor results in the past, although their ability to turn around…
Analysis: The age of consent
Insurers will need to get the consent from their policyholders to collect their personal data, under regulation coming into force next year
Analysis: Business interruption - Trigger warning
As cyber and terror risks trigger new types of business interruption, insurers are becoming the go-to resource for expertise.
Career File: Jon Cawley, NFU Mutual
Jon Cawley set to take head of claims role at NFU Mutual
Career Development: Eskimo launches training courses for disadvantaged people
Eskimo, a community interest company, is forming partnerships with financial services companies to reduce barriers to employment for disabled and disadvantaged people in the financial sector.
Penny Black's Social Month: September 2017
Youth camp, yachting champs and getting damp