Post - Post November 2021
The November issue is now available as a pdf to download – please click here
Articles in this issue
Editor’s comment: Managers need to talk about the menopause
My son recently became a teenager, although he’s had the attitude already for some time, and along with the grey hairs that this brings I was reminded of my own aging when a friend quipped that all I have to look forward to now is the menopause.
Analysis: What next for the CII?
Post gauges insurance reaction to the news that CII boss Sian Fisher will be leaving in March, gathering reflections on her achievements and this year’s disputes along with asking what qualities and experience the next leader will need to meet future…
Analysis: Mind the gender health insurance gap
Post investigates allegations of gender discrimination in health insurance and asks how concerns could be addressed
Ageas’ Adam Beckett on normal
Having moved away from the 2020 parlance of ‘unprecedented’, there is a phrase that seems to be creeping into our everyday language – normalisation, whatever that is, says Adam Beckett, chief distribution officer at Ageas UK.
Gallagher’s Neil Hodgson on supply chain risks
Neil Hodgson, managing director of risk management at Gallagher, outlines the important role the insurance sector can play in helping businesses manage supply chain risks.
Roundtable: Improving quote conversion, retention and profitability in the personal lines market
Adding online payments and ensuring consistent service could be a key differentiator for insurers in winning new business and retaining existing customers. At a recent roundtable sponsored by PayPal an expert panel discussed the need for simplicity and…
Interview: Steve McGill, McGill and Partners
Having successfully launched the boutique specialist (re)insurance broker only two years ago CEO Steve McGill sets out the firm’s ambitious global growth plans, the ethos underpinning the relatively new start-up and reflects on his route through the…
Spotlight: Digital culture – Adapting and evolving to maximise the potential of automation in underwriting
Automation is a growing reality in every corner of an insurance business. Tim Evershed explores the impact it is having on underwriting - and how staff are acquiring the skills to maximise its potential benefits here.
Spotlight: Digital culture – Claims - the genesis for digital transformation and cultural change
Tim Evershed speaks to insurers about whether there are any digital skills gaps in claims departments, and if so, how they can be filled
Spotlight: Digital culture - Collaboration and innovation to fill the digital skills gap in insurance
Involving teams with process improvement projects can be a game-changer, according to ABBY solutions marketing manager, insurance, Eileen Potter, not least in creating a culture of collaboration
Top 30 Asia Insurers 2021: Resilience under pressure
Asia Pacific non-life insurers have proven their agility and tenacity in overcoming headwinds over the past year to deliver solid results. Christie Lee, senior director of analytics for Asia-Pacific at AM Best, discusses the region’s scorecard
Spotlight: Application fraud - Intelligence and a united front bring progress
With a rise in application fraud post-Covid being widely reported, Rachel Gordon asks insurers and brokers how they are using the art of data science to make sure honest policyholders do not suffer.
Spotlight: Application fraud - Ghost busting – email intelligence can help combat insurance application fraud
Email addresses are a unique global identifier that could play an increasing role in combatting application fraud, argues James Burton, senior director of insurance product management for UK and Ireland, LexisNexis Risk Solutions
Intelligence: Insuring automated warehouses
With warehouses increasingly deploying robots to help with the demand for next day delivery, Post investigates what challenges automation in warehouses poses for insurers.
Intelligence: Product recall and labelling laws
Natasha’s Law has opened up a fresh range of risks for food businesses, while Brexit and Covid-19 have impacted product recall in other areas and ways. Post looks at what insurance cover is available for firms and what triggers they respond to
Motor insurance sees biggest drop for seven years; Apollo gets new investment; Axa sets aside €1.5bn to fight deforestation; Nexus refinances; and Radius acquires Milestone
Post wraps up the major insurance deals, launches and investments of the week
ABI reports fraud at lowest level since 2007; Axa relaunches British Gas cover; Getsafe extends Series B; and Lockton acquires
Post wraps up the major insurance deals, launches and investments of the week.
Allianz unveils sustainability charter; Beazley plots ESG syndicate; FOS complaints up 5%; and IQUW set to acquire Agora
Post wraps up the major insurance deals, launches and investments of the week.
Howden acquires Aston Lark to create £6bn GWP UK business
Howden has agreed to buy Aston Lark from Goldman Sachs Asset Management and Bowmark Capital, subject to regulatory approval.
Chaucer appoints Xamira Groves as head of insurance
Xamira Groves has joined Chaucer from Axa XL as head of insurance.
Direct Line swoops for Ash Jokhoo from Virgin Atlantic as CIO
Direct Line Group has recruited Ash Jokhoo as chief information officer joining from Virgin Atlantic where he was chief data and information officer.
QBE names Chris Wallace as UK insurance business head
Chris Wallace has been appointed executive director of QBE’s UK insurance business taking over from Cécile Fresneau, who was promoted to run the European Operations insurance division earlier this year.
Das appoints Tony Coram as UK CEO
Das UK has appointed Tony Coram as CEO replacing Andrew Burke who is stepping down at the end of the year.
FCA chair Randell to step down next year
Financial Conduct Authority chair Charles Randell is to step down next spring after four years in the role.
Sustainable products and services showcase highlights insurance crucial in getting to net zero
The Insurance Task Force, as part of The Prince of Wales’ Sustainable Markets Initiative, has published a Sustainable Products and Services Showcase detailing the wide-ranging insurance support that is empowering customers to develop, invest in and scale…
Penny Black's Social World: November 2021
Charity donations, planting trees and employee support