Insurance Post

View from the top: Driving changes forward

David McMillan Aviva

The insurance market is highly competitive. Over the past few years, increases in claims costs have not been passed on in premiums. However, this has not been sustainable, with a recent insurance premium index showing the largest annual increase in motor premiums for 16 years and at a rate higher than general inflation or, perhaps more importantly, wage increases.

Were these increases to continue, we will soon reach a very real position of unaffordability with the related issues of uninsured driving and social exclusion.

All of our customers rightly expect us

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