In series - property claims: Everybody's talking

james grant

Word of mouth is still the most effective way to retain or gain market share, argues James Grant and, with the rise of social media, more emphasis should be placed on keeping current customers happy.

Few events in life rival the emotional upheaval caused by a property loss. It is a time marked by anxiety and uncertainty. It is also a time when policyholders crave the peace of mind that only their

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60 Seconds With... Foil’s Pete Allchorne

Pete Allchorne, partner at DAC Beachcroft and president of the Forum of Insurance Lawyers, would like to be “Doctorin’ the Tardis”, finds ironing therapeutic, and can be found dancing to “Uptown Funk” by Mark Ronson and Bruno Mars.

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