Future market challenges: After the storm

storm and lightning

Amid the unprecedented economic pressures and turbulence of recent years, the insurance industry has performed admirably. Now Mark Winlow urges companies to concentrate on the key catalysts for change and understand the consequences their responses will have.

Insurers have ridden not just one rollercoaster during the past couple of years but a whole Florida's worth — crucially, and almost universally, seeing off the financial challenges that have left

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How to support insurance customers in vulnerable circumstances

As the Financial Conduct Authority intends to check claims-handling response times, and whether insurers are doing enough to help customers in vulnerable circumstances, Winn Group chief information officer Clint Milnes explains what providers need to do to meet the watchdog’s expectations.

What happens now on the OIC landscape post-Rabot?

After the Supreme Court rejected the insurer-led appeal against its decision on the first two cases of mixed-injury claims involving both whiplash and non-whiplash injuries, the Association of Consumer Support Organisations’ director Matthew Maxwell Scott asks: What's next?

What the future holds for AI regulation

Striking the right balance between regulatory intervention and industry autonomy is crucial to realising the full benefits of artificial intelligence while ensuring ethical, accountable, and inclusive practices within the insurance sector, argues Nutan Rajguru, Verisk UK's head of analytics.

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