Breaking the mould

This week, the Insurance Industry Working Group published its blueprint for the future of general insurance, highlighting the need to increase customer confidence and trust through improved financial education. With this in mind, Sandy Scott explains what this means for the Chartered Insurance Institute, and what it can do with the industry to help fulfill the objectives laid out on attracting and nurturing talent.

The recent passing of legendary US news anchorman Walter Cronkite brought to mind his valedictory sign off to the American public on the events of the day — “and that’s the way it is”. Some in the

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How brokering in Ukraine is triumphing over adversity

Interview: Ukrainian insurance broker Alina Golubieva talks to David Worsfold about the current challenges of insuring businesses and homes in the country, plus how the market is preparing to align itself with European Union regulation.

Diary of an Insurer: Consilium’s Roxy Zeb

Roxy Zeb, partner in Consilium’s professional and executive risks team, talks about getting back into the Lloyd’s and the London market after 10 years in Australia, her desire to inspire and drive greater diversity, as well as her love of property renovation.

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