Voyage of recovery

- By Insurance Post Staff
- 07 Dec 2006
- Indicative reading time: 4 minutes

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In the same week that Norwich Union faced criticism regarding its 'aggressive' offshore recovery practice, Jonathan Swift visited its WNS team in Pune, India, to find out more about how the business is evolving

Enter the fourth floor of the Aviva office in Pune, India, and the first thing visitors see is a collection of white goods more commonly displayed on a game show. However, these prizes are not for

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