Post - 2012-10-04
Articles in this issue
Insurer-owned brokers: An endangered species?
The insurer-owned broker has become a permanent industry fixture in recent years, but a number of sales may have put the model in doubt. Are its days numbered?
Data management: Handle with care
The colossal amount of customer data held by the industry presents ethical and security challenges. How can firms cope with these issues while making data work?
Insurance Strategy 2012: Get clever about customer contact
Insurers must communicate better with customers and recognise that one renewal action a year is not enough to build lasting relationships, according to IBM business development executive Adam Bellchambers.
Insurance Strategy 2012: Insurers overlook brand power at their peril
The power of branding is an important tool for insurers to compete in a volatile market.
Market moves: Hastings and Compare the Market bolster ranks with directorial appointments
Broker Hastings and BGL-owned aggregator Compare the Market were the busiest recruiters this week, both bringing in new directors.
Ask the expert: Ali Foroshani
I have been recruiting for the same position for a number of months and, despite seeing some good people, I feel the ideal candidate is still out there. How can I ensure I attract them? It can be tempting to continue to benchmark the market when you’re…
Interview: Peter Hubbard - back in business
After spending his time since leaving Axa in 2008 pre-occupied with a range of non-executive roles, Peter Hubbard has burst back onto the scene this week as chief executive of UK General. He talks to Post about his decision to return to a company in a…
Expert analysis: Aggregator assessment
A continuing drop in motor premiums and a rise in instalment charges are just two trends identified by the latest market analysis.
Website review: Common errors plague Prudential
Compuware tested Prudential's web performance from 18 August to 20 September, using its Gomez performance benchmark.
Factor in reforms, motor insurers urge Competition Commission
The Competition Commission has been urged to consider the impact of upcoming legal reforms, including the ban on referral fees and changes to general damages, when it begins its two-year investigation into the private motor insurance market.
Lloyd's returns to profit with best combined ratio in five years
A benign catastrophe period helped return Lloyd's to profit in the first half of 2012 with a combined ratio of 88.7% compared with 113.3% in the same period last year.
Cunningham Lindsey UK boss hints at further deals after CVC buyout
Fairfax Financial Holdings is to reduce its stake in Cunningham Lindsey from 43.2% to less than 10% under the loss adjuster's refinancing deal with CVC Capital Partners.