RSA Group

Diary of an Insurer: RSA’s Jessica Riley

Jessica Riley, terrorism lead for commercial lines at RSA, packs in school runs, training for charitable races, a Christmas team catch-up, and making amendments to e-learning modules for terrorism into her working week.

Q&A: Lewis Cunningham, Claims Apprentice 2022 winner

Lewis Cunningham, claims handler at RSA, was recently crowned the winner of the third series of Claims Apprentice. Post sat down with Lewis and sponsor Kennedys’ own ‘Lord Sugar’: partner and head of marine practice, Chris Dunn, to hear their thoughts on…

Intelligence: Keeping over-50s in the workplace

Alongside the ‘great resignation’, there are also concerns over a ‘brain drain’, with so many people over the age of 50 leaving full-time employment. Sam Barrett looks at what the insurance sector is doing to keep these people on – and attract some back…

Spotlight: Removing the friction from payments

The payment process in insurance has been a point of friction for customers throughout their digital journeys. With recent regulation changes pointing insurers towards a customer-centric future, Pádraig Floyd asks what steps can insurers take to rectify…

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