If you missed the recent Post webinar in association with Pitney Bowes Business Insight on the challenges of communicating with customers in today's changing world, you can now watch the on-demand version.
Steve Deaville - MD for UK & ROI, regional director, Northern Europe, Pitney Bowes Business Insight
Tony Richards - customer analytics & database marketing (Aviva)
Topics under discussion included how building agility and flexibility into an organisation's communications strategy will help meet customers' changing needs and improve profitability and revenues; meeting and beating customer expectations in the commercial, personal and intermediatewd spaces; and frequency and what methods of communication work best.
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