Discussion
Headlines that shook insurance in 2023
The news and views that shaped insurance in 2023, plus what can you expect from Insurance Post in 2024, are all revealed in our final video podcast of the year.
Future-proofing the home insurance industry
In the latest Insurance Post Podcast, Flood Re reveals it is calculating the cost benefit of steps taken by homeowners to reduce the risk and the duration of their abodes being under water.
Insurance Post Podcast: Making insurance more diverse and inclusive
Insurers can boost their profit margins by having diverse voices in the decision-making room, according to the Association of British Insurers.
Podcast: Lessons the insurance industry learnt from Covid-19
The industry has learnt to communicate more clearly what is and isn’t covered by insurance policies, according to the Association of British Insurers, Allianz and Genasys.
Insurance Post Podcast: How to achieve a successful merger
Insurers wanting to get the best price for their business need to reassure a buyer that what they see on day one of sales talks is what they will get when the deal is completed, according to McLarens and Clear Group.
Insurance Post Podcast: How the cost-of-living crisis is impacting motor insurance
The cost-of-living crisis is causing some motor insurance policyholders to delay making a claim because they would struggle to pay the excess.
Insurance Post Podcast: Are insurers ready for the FCA’s Consumer Duty?
Insurers who think they've already met the Financial Conduct Authority’s Consumer Duty requirements shouldn't be "resting on their laurels", DAC Beachcroft has warned.
Insurance Post Podcast: Super-charging take-up of cyber insurance
Putting the customer first and educating them about the risks they face online is required to accelerate the number of businesses purchasing cyber insurance, according to Aviva’s Stephen Ridley.
Insurance Post Podcast: How the great resignation made insurance an employee’s market
The activities you post plus the chatter among insurers on Linked In is increasingly playing a role in attracting talent to the insurance industry, according to Verlingue UK, Allianz Commercial and Claims Consortium Group.
Insurance Post Podcast: What the cost-of-living crisis means for insurers
The cost-of-living crisis is resulting in a growing number of policyholders pressing, complaining and shouting loudest in the hope their claim will move faster than everybody else’s, according to Claims Consortium Group.
Credit hire roundtable: necessary evil or essential service?
The insurance industry’s perpetually uneasy relationship with credit hire has often flared up into hostility. Judging by the tone of the exchanges at a recent roundtable, the current mood is much calmer, with a greater willingness to explore ways of…
Roundtable: The future of insurance in the digital age
Insurers feel they need to adapt to the digital age but they don’t all agree on how to drive technological change. What culture should they nurture? Post invited a number of industry experts to discuss the challenges ahead
Roundtable: The pre-action protocol at 20
Over two decades ago, a quintet sat down to formulate the pre-action protocols for personal injury claims. Post gathered four [Nigel Tomkins, then of Thompsons could not make it] back together to reflect on their influence, lessons learned and the…
UI Path roundtable: How automation is changing insurance
The need to speed up laborious processes in order to meet customer demands has never been higher. Post gathered some insurers, brokers and tech specialists to discuss robotic process automation, which is on the verge of transforming the industry.
Roundtable: Modernising the London market
For years, Lloyd’s of London has been grappling with the challenges of modernisation. As businesses within the London market come under increasing competition and margins are challenged, both Lloyd’s and the wider market are focusing greater energies on…
We need to talk about fire claims
With concerns growing about the coordination of the many parties involved in investigating major fire claims, a roundtable recently brought together insurers, adjusters, forensic investigators and fire service chiefs. As they discussed the many…
Roundtable: Digital: Brokers - Surviving the digital age
At a time when regulation and taxes are weighing heavily on their operations, brokers find they have to adapt to the digital age. At a Post roundtable, in association with SSP, they discussed how they can leverage new technologies to better serve their…
Report: Insurance Census 2017- the face of insurance
Insurance, like many financial services sectors, has a reputation for being pale, stale and male.
Roundtable: How to connect with the Millennial market
Penetration into the under-30s market remains low despite new app-based products and innovative solutions. Post, in association with GMC software, hosted a roundtable to find out what more the industry can do to address this
Video: Power hour - motor trade
Specialist motor trade brokers met up with Allianz to discuss the hot topics in the market.
Power hour: Driving change in motor trade
The motor trade market is evolving with the rise of autonomous vehicles, electric cars and changing consumer purchasing habits, but the sector still also has to deal with more traditional risks