Claims
Blog: Attracting diversity into a diverse industry
The benefits of diversity in the workplace have long been recognised. It widens the talent pool, improves employee engagement, enhances performance and enables an organisation to better represent its diverse customer base. That can only be good for…
Blog: Let's create a cross-industry body to push anti-fraud reforms
Personal injury and insurers should create a cross-industry body to see through the various anti-fraud reforms and restore trust in the sector.
Towergate's Kay Martin on why a focus on customer service is the one thing that won't change in 2017
So it's January again and what a year 2016 was - it's hard to remember a more tumultuous 12 months.
Live cover: There's no business like show business
The media has helped to publicise the importance of live event promoters having insurance to safeguard against shows having to be cancelled or abandoned due to unforeseeable events.
Film Production: Lights, camera, insure!
Film sets can be dangerous places, with wires and cables trailing and spectacular stunts being performed. What are the risk factors associated with making movies?
Piggot replaces retired Reeves at Crawford
Former Gen Re claims manager Geoff Piggot has been named as CEO of Crawford Global Technical Services.
Global catastrophe losses rise to highest levels in four years
With insured losses totalling $54bn (£44bn), global natural disasters in 2016 combined to cause the highest economic losses in four years, according to a new report from Aon Benfield.
Blog: Pop goes the bad rep - How Lemonade and AI are putting the fizz in insurance claims
In the first weeks of 2017 two stories have really caught the imagination of the insurance claims community.
Whiplash legislation ‘will commence’ later this month, minister says
The government will start drawing up legislation on whiplash reform this month, a finance minister said.
Biba's Steve White on unravelling unrated insurers
I spent a large part of the last quarter of 2016 visiting the British Insurance Brokers' Association regions and talking to the advisory boards and committees as we usually do as part of our manifesto preparations.
LV's Martin Milliner on how getting whiplash right could restore faith in insurance
Working with government, regulators and trade bodies to build public trust in insurance is a common aim of our profession and more important than ever when considering today's unnecessary claims culture.
Boeing 747 cargo plane crashes enroute from Hong Kong to Istanbul
At least 37 people have been killed after a Turkish cargo plane crashed into a village near the capital of Kyrgyzstan this morning.
This Week in Post: Census, success and snow
The snowflakes trickling gently down from the skies across the nation remind me of the vast number of people who trickle through the doors of the insurance sector - people, our Census closes today!
Medco appoints new chairman
Medco has appointed Martin Heskins as executive chairman with responsibility for the new strategic direction of the personal injury portal.
Severe flood warnings issued for coastal areas in UK
Severe flood warnings are in place along the eastern coast of England following fears that a storm surge places homes and properties at risk.
JBA releases flood model for Vietnam
UK catastrophe modeling firm JBA Risk Management has this month released a multi-peril flood model for Vietnam.
Industry welcomes government's position on driverless cars
The industry has welcomed the government’s response to last year’s driverless car consultation.
Crawford appoints Hanover boss as COO
Crawford has appointed Andrew Robinson as its global chief operating officer.
CEC launches tie-up with Compass
Claims Equilibrium Club will provide claims support to Compass Broker Network.
Fraudster imprisoned following Ifed investigation
A man has been sentenced to jail for making false car insurance claims.
Whiplash consultation now closed
The government's whiplash consultation deadline has now passed.
Blog: Lawyers must help insurers use them less
There has been a profound shift in the provision and delivery of legal services to the insurance industry within the last 10 years.
Blog: Connectivity is revolutionising the claims industry
When people talk about innovation in the claims process I immediately think about our clients and their customers - and also about our staff, because innovation undoubtedly means different things to different people.
Insurers paid out $50bn for natural disasters in 2016
Insurers paid out $50bn (£41bn) in natural disaster claims during 2016, making it the costliest year for natural catastrophe losses since 2012.