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Penny Black's insurance week
Penny had a pleasant lunch at the RAC Club last week with one of her esteemed market contacts and was taken aback to hear their car had been stolen and they were having problems getting their claim...
Personal |
01 Sep 2010 
View from the top: Time to share fraud data
Industry fraud statistics are normally presented as a good news story. Last year, insurers stopped 122 000 frauds, preventing payment of a huge £840m.
Claims |
01 Sep 2010
Exclusive marine content now available on Post Europe
In Post Europe's latest "View from the Top" article RSA’s Richard Turner predicts what the major talking points will be at the at the International Union of Marine Insurance conference taking place in a few weeks.
Europe | 27 Aug 2010
View from the Top - Meeting the challenge of a new decade in marine
The International Union of Marine Insurance holds its annual conference in Zurich this September, where it will be debating the common theme of ‘Meeting the challenge of a new decade’.
Europe | 27 Aug 2010
Penny Black's insurance week
Ecclesiastical invited Penny and a bunch of insurance hacks for a snoop around Wellington Arch and Apsley House, home of the first Duke of Wellington, last week.
Insurer |
25 Aug 2010
30th September 2010, Marriott Grosvenor Square, London
Fraud 2010
Undetected fraud costs the insurance industry nearly £2bn a year. This event offers a range of insights into fraud trends, and a forum in which to discuss solutions.
View from the top: Changing for the better
The commercial insurance sector has seen five consecutive quarters of little or no price increases after nearly five years of steady decreases. These are challenging times for any commercial insurer or broker and when the top line isn't increasing...
Commercial |
25 Aug 2010
Postbox: Discovering the intentions of customers
As the Actuarial Party's recent report states, claims management companies are driving some people to claim.
Claims |
18 Aug 2010
Penny Black's insurance week
Penny congratulates Neil Utley on his wedding in the grounds of his Cambridgeshire home at the weekend.
Insurer |
10 Aug 2010
Time to go back to basics on claims
How refreshing to see Adrian Brown, RSA UK CEO, openly express the view that insurers should actively seek to identify, recognise and pay claims that could properly fall under employers' liability policies issued, however long ago.
Claims |
10 Aug 2010
View from the top: Looking for opportunities
In my regular discussions with clients, I am constantly impressed by the innovative ways in which they are meeting the challenge of growing their business, not just in the current financial climate, but in facing the radical economic shift that lies...
Insurer |
04 Aug 2010
22nd & 23rd September 2010, Grange City Hotel, London
The British Insurance Summit 2010
Bringing together insurers, brokers and service providers to discuss and debate issue affecting the industry. Find out more from group editor-in-chief Anthony Gould.
Penny Black's insurance week
A cautionary tale reaches Penny about the dangers of playing with hot candle wax, or rather the embarrassment that can be caused by being covered in this quick-drying viscous liquid when dining with colleagues. For that is the sticky situation that...
Insurer |
28 Jul 2010
Postbox: Link web to high street now
The web is the only sales channel to have grown during the recession, while high street business has contracted significantly. Yet, while internet businesses have come a long way, they have failed to join up their CRM activities, which limits their...
Insurer |
28 Jul 2010
Postbox: Is CII right to lead professionalism drive?
My colleagues and I have been discussing the Aldermanbury Declaration and the current media coverage that Post has been part of.
Regulation |
28 Jul 2010
News comment - Law Commissions: Raising the stake
Richard Evans examines the Law Commissions' latest proposals for reform of insurance contract law with regards to the issue of fraud.
Claims |
28 Jul 2010
View from the top: Time to fight our corner
In my last View from the Top, I wrote about preparing for a new government and how it would be important for the industry to have an open and effective relationship with it regardless of the result of the general election.
Claims |
28 Jul 2010
Comment
Interview
Interview - Ken MacDonald: Keeping it simple
As former chief exec of Aon Global UK, Ken MacDonald has been refreshed by a return to a private company. Lynn Rouse talks...
View from the top
View from the top: Time to share fraud data
Industry fraud statistics are normally presented as a good news story. Last year, insurers stopped 122 000 frauds, preventing...
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Events
10 Sep 2010 , London
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