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Analysis
Credit hire: Collision course
The thorny issue of credit hire continues to tax insurers — but should they be doing more to control costs?
Claims |
31 Jan 2012 
Broker focus - Personal lines: Survival tactics
Embattled personal lines brokers are facing a tough climate with falling incomes and business volumes, but those willing to adapt to the new environment can survive and prosper.
Personal |
31 Jan 2012
Riot claims: Disorderly conduct
The fallout from last summer’s riot continues to rumble on, with consequential loss claims against the police relying on principles that can be traced back to the age of Robin Hood.
Claims |
31 Jan 2012
Reinsurance - January renewals: Toughen up
Despite the catastrophes of 2011, the predicted — and much needed — January renewal rate hardening has failed to materialise.
Reinsurance |
24 Jan 2012
Credit hire: Two sides to the story
Credit hire organisations and insurers are blaming each other for the cost of credit hire. With the Office of Fair Trading conducting a review, will anyone emerge victorious?
Claims |
24 Jan 2012
The insurance business resource library
Insurance Hound
A free and easy-to-use digital library of briefings, white papers and reports updated on an hourly basis
Spotlight on environment: Getting protected
When the Statement of Principles on the provision of flood insurance expires next year, how will insurers address the 200 000 high-risk households left struggling for cover?
Insurer |
24 Jan 2012
Employment: Hiring and firing
There are two sides to the recruitment story in the insurance industry — while some are reducing their headcount, others are looking to bring in fresh faces.
Insurer |
17 Jan 2012
Pleural plaques: The definition of harm
It is now possible to seek compensation for pleural plaques in both Scotland and Northern Ireland, but not in England and Wales. How will this impact the insurance industry?
Claims |
10 Jan 2012
Claims v underwriting: Bridging the divide
While sharing the same goals, claims and underwriting are often disparate divisions. What can be done to help unify these two departments?
Claims |
10 Jan 2012
Insurance 360 - Commercial insurers: Winners and losers
The annual Insurance 360 Business Insurers Insight Report service rankings show some steady, some on ladders - and some on snakes.
Insurer |
05 Jan 2012
European risk and insurance intelligence
Insurance Insight
Your one-stop-shop for all the news in the European, Asian and Middle Eastern insurance markets
Claims - Big freeze: Winter of discontent
The big freeze of late 2010 led to widespread criticism of adjusters and insurers — but have lessons been learnt for the future?
Claims |
03 Jan 2012
Technology - Natural language processing: Getting to know you
The data gained from knowing your customers can be invaluable, improving sales, services and customer retention. But how can unstructured data be analysed?
Insurer |
13 Dec 2011
Fleet risk management: Risk on the roads
With government statistics showing a 7% annual increase in road accident fatalities during Spring 2011, should brokers be working harder on fleet risk management?
Broker |
13 Dec 2011
Review of the year - General insurance: Regulatory dramas
2011, a year dominated by regulatory and legislative change, could yet prove to be a landmark 12 months for the insurance industry.
Insurer |
13 Dec 2011
Loss adjusting - Desktopping claims: Alternative methods
Loss adjusters have been criticised for desktopping claims and contributing to the deskilling of the industry but can this practice be made to work?
Claims |
13 Dec 2011
Comment
Interview
Interview - Bobby Gracey & Dr James Lygate: The future of forensics
Despite an abrupt and fractious first meeting many years ago, Bobby Gracey and Dr James Lygate are now business partners...
View from the top
View from the top: Value added pacts
The industry must band together to push the added value that insurers offer, says Elliot Miller.
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Events
Against the grain 2011: A series of guest articles from expert commentators
Designed to stimulate new ideas, fresh thinking and innovation in the motor claims market.
The new world for insurance: business perspectives on phase II
The issues driving domicile have become a topic of ongoing interest to the insurance industry. This is why we decided that it was a subject worthy of some closer investigation.
Swiss Re and Mapfre take a bigger slice of Admiral
Post |
03 Feb 2012
Axa prepares to screen £20m marketing campaign
Post |
01 Feb 2012
Groupama commercial underwriters relocate to UK regions
Post |
03 Feb 2012
Cunningham Lindsey’s Roberts steps down
Post |
02 Feb 2012
Zurich targets food and sports sectors
Post |
02 Feb 2012
Editor's comment: Oxygen offers lessons for all
The ‘breath of fresh air’ puns were never too far away when the London market broker Oxygen was launched in 2004 with...