Technology
Diary of an Insurer: Schemeserve’s James McNab
James McNab, a Wunderwriter at Schemeserve, trains for Lanzarote endurance running events, delivers obsessive support to brokers and MGAs, keeps his finger on the pulse of product development, and loves elevenses.
Why customer satisfaction in general insurance is plummeting
Customer satisfaction in general insurance providers over the last 12 months has plummeted at the fastest rate since 2008, according to the latest Institute of Customer Service report.
Time for AI to take over Insurance Post
Editor’s View: Artificial intelligence is taking over Insurance Post from 13 to 17 November, causing Emma Ann Hughes to consider how generative AI is transforming the insurance sector and your favourite trade title.
Q&A: Gonzalo Geijo, Charles Taylor Insurtech
Gonzalo Geijo, chief commercial officer at Charles Taylor Insurtech, speaks about insurtech market issues and his company's role in addressing those problems.
Vote for winners of the European Insurance Technology Awards
The shortlist has been decided and now Insurance Post readers can vote to decide the winners of the European Insurance Technology Awards 2023.
Root taps into UK’s embedded insurance fervour
South African distribution platform Root is seeking to establish a “strong foundation” in the UK, following a fresh cash injection from one of its seed funders.
Allianz's Graham Gibson, Aviva, NFU and Zurich among winners at 2023 Claims & Fraud Awards
Allianz chief claims officer Graham Gibson, pictured, won the prestigious Achievement Award at the Insurance Post Claims and Fraud Awards yesterday evening (5 October) at The Brewery.
View from the top: Hiscox’s Fiona Mayo on why more technology shouldn’t mean less humanity
Fiona Mayo, Hiscox marketing director, says that increasing automation all too often results in treating humans like numbers.
Big Interview: Insurtech UK CEO Melissa Collett
Melissa Collett, CEO of Insurtech UK, wants to encourage more Lemonades and is going to engage with the government and regulators on what it will take to ensure insurtechs thrive.
Tapoly’s Kaenprakhamroy challenges the male-dominated insurtech sector
Janthana Kaenprakhamroy, CEO and founder of Tapoly, on the barriers she faced as a woman trying to launch an insurtech and how diversity and inclusion needs to become deeply ingrained values in the industry.
Collaboration needed on climate resilience as UK must ‘get used to’ floods
Collaboration is the key to improving climate resilience, according to a panel of experts at the Chartered Insurance Institute’s Shaping the Future of Insurance conference.
Parametric elements could become part of the basic make up of an insurance policy
With customer expectations increasing, and speed of settlement becoming more and more of a priority, the Chartered Insurance Institute’s Matthew Connell and Altus’s Patrick Hayward believe some parametric elements could become part of the basic make-up…
Ripe CEO plans to snap up rivals
Insurtech Ripe has completed its first M&A transaction by acquiring specialist boat insurer Craftinsure, with bosses revealing plans to snap up other rivals.
How AI can mitigate increasing cost of extreme weather
Izik Lavy, CEO and co-founder of GeoX, discusses how insurers are using AI and aerial imagery to battle the extreme weather ushered in by the climate crisis.
Ex-Hiscox CEO Masojada joins insurtech to target large insurer clients
Instanda has recruited former Hiscox group CEO Bronek Masojada, pictured, as an adviser as it looks to build on its existing client heartland of MGAs and start-ups to win over more mainstream insurers too.
Diary of an Insurer: EIS's Ian Betley
Overcoming aches and pains from cricket, Ian Betley, general manager of EMEA and APAC at EIS, heads to Dublin to consider how technology is transforming the industry and prepares for The Boss and The Piano Man.
By Miles co-founder reveals next project
By Miles co-founder Callum Rimmer has unveiled his latest start-up aimed at tackling “slow” and “expensive” pricing software issues that plague the insurance industry.
How big data and AI could slash insurance costs
Alex Holdsworth, executive strategy director at Monsterlab, explains how by harnessing the power of big data and AI, insurers can encourage healthier habits to reduce claims and cut costs.
Enter the European Insurance Technology Awards now
The deadline for The European Insurance Technology Awards is fast approaching.
Poor quality data remains the biggest challenge for insurance data scientists
Insurers have been urged to review their data practices and ensure data is coming from “official or trusted” sources, as research suggests nearly half of data scientists are left stuck with untrustworthy data.
Former CII director Collett named Insurtech UK CEO
Former Chartered Insurance Institute professional standards director Melissa Collett has been hired by Insurtech UK to take the helm of the trade body.
FT’s Barrett says insurance must fix its image problem
Claer Barrett, consumer editor of the Financial Times, has told insurers to up their social media game in order to change perceptions of the sector’s products and services.
Big Interview: Davies Group CEO Dan Saulter
Dan Saulter, CEO of Davies Group, reflects on the last decade, shares the case for generative AI in his business and reveals growth plans for the years ahead.