Technology
Why AI use in insurance legal services is set to accelerate
Simon Murray, head of insurance business services at DWF Law, explains why the use of AI in legal services could soon accelerate.
Armilla to tackle AI screw-ups with warranty product
Insurtech start-up Armilla AI has launched an AI product warranty to give companies protection and peace of mind against the risk of issues with the technology.
Four ways insurers can use AI to defeat disruptor rivals
As AI Week draws to a close, Leon Gauhman, co-founder of digital product consultancy Elsewhen, explains how large language models could allow traditional carriers to leapfrog over nimbler insurtech competitors.
Professional indemnity insurers raise AI worries
Around two thirds of UK professional indemnity insurers believe the use of AI by professional services firms is increasing their risk of practice, according to a survey by Clyde & Co.
Five key takeaways from Post's AI roundtable
Insurance Post recently gathered together a group of insurance technology experts to discuss the rapid rise of artificial intelligence and how insurers need to position themselves to respond to the changing business landscape. Frances Stebbing recounts…
Marsh helps insurtech to train AI tool ahead of open market launch
AntWorks, a specialist in intelligent document processing, is targeting commercial insurance companies with the launch of Insurants.
Verisk on testing generative AI platforms
Chris Sawford, Verisk's managing director of claims for the UK, discusses what makes an artificial intelligence trial successful and how the technology helps insurers achieve operational efficiency.
View from the top: CFC’s Newman on why scaremongering won’t shift cyber policies
Graeme Newman, CEO of CFC, argues cyber insurers should play to its strengths rather than peddle sensational statistics.
IFB reveals how AI has sped up detection of fraudulent claims
One year on from launching its AI counter-fraud solution, the Insurance Fraud Bureau has revealed how the tool has “elevated” the sector's fight against fraud.
Q&A: Robin Gilthorpe and Erez Barak, Earnix
Earnix’s CEO and chief technology officer speak exclusively to Insurance Post about how the company is utilising the power of artificial intelligence and what challenges could lie ahead.
How Chat GPT plans to revolutionise general insurance
Insurance Post asked Chat GPT to explain what it will do for the general insurance industry and here is what the generative AI system had to say.
Insurers told to ditch Big Bang-style transformation
Insurers gathered at the Guidewire Connections conference have been told to stop talking about “modernisation,” to ditch Big Bang-style transformation programmes and pursue bite-sized technology updates.
How travel led the way in embedding AI in insurance
Yannis Korgialos, vice president of insurance for EMEA at Cover Genius, on how travel offers a roadmap for AI transforming the way policyholders are protected.
Podcast: Should insurers fear or embrace AI?
We will never have an insurance company run by artificial intelligence “without a human in the loop”, according to Bijal Patel, co-founder and chief technology officer at Aurora.
Why cyber insurance’s evolution requires an AI injection
Hartmut Mai, president at Cyberwrite, argues AI is required to produce cyber insurance suitable for today’s business needs.
Guidewire CEO warns insurers against too big a bet on AI
Mike Rosenbaum, CEO of Guidewire, has warned insurers against “taking too big a bet” on one generative artificial intelligence path at this stage, as it “is still very early”.
Ageas reveals it is developing an AI claims assistant
Tom Quirke, chief actuary at Ageas UK, shares how the personal lines insurer is already ensuring humans and AI work in synergy to allow agents to focus on meaningful relationships with customers.
Why generative AI is a commercial insurance game-changer
Andy Moss, co-founder and CEO of Send, on how artificial intelligence isn't the future of commercial insurance but an already embedded part of operations today.
How AI can transform insurance contact centres
Sat Sanghera, CEO of IPI, explains how artificial intelligence technologies have the potential to revolutionise insurance contact centres, and address several challenges simultaneously.
Why AI is a critical requirement for an insurer
Patrick Hayward, consultant at Altus Consulting, explains why artificial intelligence will become a critical requirement rather than a nice-to-have for an insurer.
Scale of insurers’ fight for tech talent laid bare
Data analysis: The amount of competition insurers face in attracting tech talent plus the type of skills providers are hunting for has been revealed by an Insurance Post deep dive into LinkedIn job adverts.
Axa reveals how it is already using AI
To kick off Insurance Post’s AI Week, Dougie Barnett, director of mid-market and customer risk management at Axa Commercial, exclusively reveals how the provider has used artificial intelligence to complete tasks in hours rather than months.
Diary of an Insurer: Genasys’ Gavin Peters
Gavin Peters, chief marketing officer at Genasys Technologies, explores ways to showcase his company's capabilities for the London Market, and accepts his destiny as the Sam Allardyce of the West Herts Youth League.
Could AI take the heat out of insurance in a changing climate?
Richard Hartley, CEO and co-founder of insurtech Cytora, discusses why better use of AI in the insurance industry will help it adapt to the challenges brought about by climate change.