Q&A: Graham Smart, The Chartered Institute of Loss Adjusters

Graham Smart 2019

Graham Smart has replaced Luke Exford as president of the Chartered Institute of Loss Adjusters. He spoke to Hiriyti Bairu about how loss adjusting has evolved over the years and the challenges facing the sector.

How has loss adjusting changed since you started working in the sector?

I joined the loss adjusting profession in 1991 as a trainee loss adjuster based in Liverpool. The profession was considerably

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How Blueprint Two will transform insurance

Post Podcast: Insurance has moved from parchment, to paper, to PDFs in the last few hundred years and Blueprint Two will hopefully help the sector transition towards frictionless processing, according to Rob Myers, operations director of the Lloyd’s Market Association.

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