Innovation and excellence in the industry was recognised and rewarded over 19 categories at The British Insurance Awards 2010.
Insurer |
15 Jul 2010
Building a protection operation with no legacy systems and using the latest e-business technology, Fortis has given control back to advisers and improved efficiency along the way. Amy Ellis reports.
Insurer |
15 Jul 2010
Since identifying a group of consumers in the non-standard household insurance arena who were not being provided for online, avantia has not only given access to these five million people but its success story has set an example for the rest of the...
Broker |
15 Jul 2010
The Cockermouth floods of 2009 affected an entire community. With lessons learned from the 2005 Carlisle event, this time two firms coordinated the recovery effort with greatly improved results, writes Stephanie Denton.
Claims |
15 Jul 2010
RSA’s training programme has brought marketing staff from all over the world together to network, learn and create a strong and coherent international brand, explains Liz McMahon.
Insurer |
15 Jul 2010
Undetected fraud costs the insurance industry nearly £2bn a year. This event offers a range of insights into fraud trends, and a forum in which to discuss solutions.
Leigh Jackson discovers how adhering to a mantra of repairing rather than replacing has led to improved customer satisfaction and retention, higher profits and some very happy insurers and brokers with improved loss ratios.
Insurer |
15 Jul 2010
Marsh has revamped its CSR activities by instigating a centrally managed and integrated approach to charitable activities and environmental initiatives, explains Amy Ellis.
Broker |
15 Jul 2010
MIB chief executive Ashton West has been a tireless leader of moves to embrace rehabilitation and tackle the twin issues of fraud and uninsured drivers, writes Ant Gould.
Insurer |
15 Jul 2010
Wesleyan Assurance Society’s long history has not prevented the insurer from reviewing its offerings and launching innovative new products, writes Mairi MacDonald.
Insurer |
15 Jul 2010
Emmanuel Kenning looks at Swiftcover’s energetic multi-media campaign fronted by legendary punk rocker Iggy Pop.
Insurer |
15 Jul 2010
Bringing together insurers, brokers and service providers to discuss and debate issue affecting the industry. Find out more from group editor-in-chief Anthony Gould.
Fortis UK’s stringent customer service standards have led to a successful partnership with age Concern enterprises and were even critical in saving a customer’s life reports Daniel Dunkley.
Insurer |
15 Jul 2010
The efforts of just four dedicated Greater Manchester Police officers has succeeded in saving the industry £12m, reports Lynn Rouse.
Claims |
15 Jul 2010
Allianz has made record profits, improved service and invested in staff despite the economic downturn, writes Mairi MacDonald.
Insurer |
15 Jul 2010
Professionalism is the key to a successful industry, Ant Gould tells the great and good at the BIA.
Insurer |
14 Jul 2010
CFC Underwriting spotted an opportunity in the failing insurance pricing model of US nursing homes and rescued it from near collapse, attracting huge praise from the judges, writes Jonathan Swift.
Insurer |
12 Jul 2010
As former chief exec of Aon Global UK, Ken MacDonald has been refreshed by a return to a private company. Lynn Rouse talks...
Industry fraud statistics are normally presented as a good news story. Last year, insurers stopped 122 000 frauds, preventing...
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BIA offers women hope
Research released this week by the Chartered Management Institute to mark the 40th anniversary of The Equal Pay Act 1970...