The British Insurance Awards 2010 – souvenir supplement
Innovation and excellence in the industry was recognised and rewarded over 19 categories at The British Insurance Awards 2010.
Insurer |
15 Jul 2010 
British Insurance Awards 2010 - Handing over the reins
Building a protection operation with no legacy systems and using the latest e-business technology, Fortis has given control back to advisers and improved efficiency along the way. Amy Ellis reports.
Insurer |
15 Jul 2010
British Insurance Awards 2010: Opening doors online
Since identifying a group of consumers in the non-standard household insurance arena who were not being provided for online, avantia has not only given access to these five million people but its success story has set an example for the rest of the...
Broker |
15 Jul 2010
British Insurance Awards 2010: Co-operative champions
The Cockermouth floods of 2009 affected an entire community. With lessons learned from the 2005 Carlisle event, this time two firms coordinated the recovery effort with greatly improved results, writes Stephanie Denton.
Claims |
15 Jul 2010
British Insurance Awards 2010: Leaders in learning
RSA’s training programme has brought marketing staff from all over the world together to network, learn and create a strong and coherent international brand, explains Liz McMahon.
Insurer |
15 Jul 2010
30th September 2010, Marriott Grosvenor Square, London
Fraud 2010
Undetected fraud costs the insurance industry nearly £2bn a year. This event offers a range of insights into fraud trends, and a forum in which to discuss solutions.
British Insurance Awards 2010: Costs down, service up
Leigh Jackson discovers how adhering to a mantra of repairing rather than replacing has led to improved customer satisfaction and retention, higher profits and some very happy insurers and brokers with improved loss ratios.
Insurer |
15 Jul 2010
British Insurance Awards 2010: Corporate conscience
Marsh has revamped its CSR activities by instigating a centrally managed and integrated approach to charitable activities and environmental initiatives, explains Amy Ellis.
Broker |
15 Jul 2010
British Insurance Awards 2010: Sun never sets on West
MIB chief executive Ashton West has been a tireless leader of moves to embrace rehabilitation and tackle the twin issues of fraud and uninsured drivers, writes Ant Gould.
Insurer |
15 Jul 2010
British Insurance Awards 2010: Life in the fast lane
Wesleyan Assurance Society’s long history has not prevented the insurer from reviewing its offerings and launching innovative new products, writes Mairi MacDonald.
Insurer |
15 Jul 2010
British Insurance Awards 2010: Lust for marketing
Emmanuel Kenning looks at Swiftcover’s energetic multi-media campaign fronted by legendary punk rocker Iggy Pop.
Insurer |
15 Jul 2010
22nd & 23rd September 2010, Grange City Hotel, London
The British Insurance Summit 2010
Bringing together insurers, brokers and service providers to discuss and debate issue affecting the industry. Find out more from group editor-in-chief Anthony Gould.
British Insurance Awards 2010: Give the personal touch
Fortis UK’s stringent customer service standards have led to a successful partnership with age Concern enterprises and were even critical in saving a customer’s life reports Daniel Dunkley.
Insurer |
15 Jul 2010
British Insurance Awards 2010: Detecting real success
The efforts of just four dedicated Greater Manchester Police officers has succeeded in saving the industry £12m, reports Lynn Rouse.
Claims |
15 Jul 2010
British Insurance Awards 2010: Top of the class
Allianz has made record profits, improved service and invested in staff despite the economic downturn, writes Mairi MacDonald.
Insurer |
15 Jul 2010
British Insurance Awards 2010: Be the best that you can
Professionalism is the key to a successful industry, Ant Gould tells the great and good at the BIA.
Insurer |
14 Jul 2010
British Insurance Awards 2010: Unchartered waters
CFC Underwriting spotted an opportunity in the failing insurance pricing model of US nursing homes and rescued it from near collapse, attracting huge praise from the judges, writes Jonathan Swift.
Insurer |
12 Jul 2010
Comment
Interview
Interview - Ken MacDonald: Keeping it simple
As former chief exec of Aon Global UK, Ken MacDonald has been refreshed by a return to a private company. Lynn Rouse talks...
View from the top
View from the top: Time to share fraud data
Industry fraud statistics are normally presented as a good news story. Last year, insurers stopped 122 000 frauds, preventing...
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10 Sep 2010 , London
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