Where am I?

Ethics: Entering the moral maze

The insurance industry has a poor public perception, many believing that firms put short-term profit above long-term customer satisfaction.

Insurer | 13 Mar 2012 secure

Man standing on maze
odiam-graham-callcredit

In Series On Data: A rounded opinion

While full credit data is not available for insurers to use for underwriting, are they missing a trick not using it for credit assessment?

Insurer | 14 Feb 2012 secure

time

Solvency II Timetable Uncertainty: Stopping the clock?

Despite the EC's denials, rumoured delays to the implementation of Solvency II continue to echo around the industry. What are the implications of a postponement to the directive?

Regulation | 14 Feb 2012 secure

nicolas-aubert-cutout

Comment: Keep calm and carry on

The industry needs to keep its sense of perspective about the current market turmoils

Broker | 14 Feb 2012 secure

fraud

Fraud IFED: Funding the fraud force

While early results have been impressive, 
some still believe the industry funding the Insurance Fraud Enforcement Department is a step in the wrong direction

Insurer | 14 Feb 2012 secure

insurance-hound-monty
The insurance business resource library

Insurance Hound

A free and easy-to-use digital library of briefings, white papers and reports updated on an hourly basis

rodeo-horsejumping

Mergers & Acquisitions: Bucking the trend

As the market weighs up the value of assets such as Groupama and Brit’s UK arms, deal making by insurers appears to be buoyant, especially when compared to other 
industry sectors. But is 
this a trend that is 
set to continue?

Insurer | 24 Jan 2012 secure

thaiflood

Spotlight on environment: Providing 
protection

With climate change increasing the likelihood of natural disasters, insurers must influence the debate on how businesses and governments manage risks such as supply chain failure.

Insurer | 24 Jan 2012 secure

nationwide-0812-copy

Nationwide slashes claims force after RBSI deal

Up to 100 employees at Nationwide’s claims handlings service face the axe as a result of the building society renegotiating its household insurance contract with 
RBS Insurance.

Claims | 24 Jan 2012 secure

sean-quinn

IBRC bankrupts Sean Quinn in Ireland

The Irish Bank Resolution Corporation has had Sean Quinn, pictured, declared bankrupt in Ireland after successfully overturning his previous bankruptcy in Northern Ireland.

Insurer | 17 Jan 2012 secure

inactivity

Broking - Mergers & acquisitions: Do not disturb

2011 was a relatively sleepy year for merger & acquisition activity in the broker sector. Could 2012 be a wake-up call or will the market stay snoozing?

Broker | 17 Jan 2012 secure

European risk and insurance intelligence

Insurance Insight

Your one-stop-shop for all the news in the European, Asian and Middle Eastern insurance markets

Insurance Insight
rv-01

RBSI appoints former British Gas rebranding guru

Rick Vlemmiks is set to join RBS Insurance as chief marketing officer, UK & International.

Insurer | 11 Jan 2012 secure

giving-car-keys

News analysis: Application fraud to top the agenda for motor insurers in 2012

The New Year’s resolution for many motor insurers is to tackle application fraud with the same force they have brought to bear on crash-for-cash fraudsters. “Staged motor accidents remain the top priority, but application fraud comes second,” according...

Insurer | 13 Dec 2011 secure

aversion

Payment protection insurance: Aversion therapy

As PPI mis-selling complaints continue to pour in
to the Financial Ombudsman Service, are providers doing enough to salvage the reputation of the sector?

Claims | 22 Nov 2011 secure

duncan-spencer

Interview - Duncan Spencer: Calling 
the shots

Mobile phone insurance has been branded ‘useless’ by some and touted as the next potential mis-selling scandal, but Duncan Spencer believes there is a growing need for the product.

Broker | 08 Nov 2011 secure

cldyeco-70-interview

Interview - Konsta & Payton: Let's get together

The high-profile merger of Clyde & Co and Barlow Lyde & Gilbert has impacted the legal and insurance industries. Michael Payton and Simon Konsta explain the differences.

Claims | 01 Nov 2011 secure

Comment

Lynn Rouse

Editor's comment: Fleeing the family nest

This week’s deal developments read like two coming-of-age literary fables written to reward hard work and endeavour, while...

Interview

JLT chief executive Dominic Burke

Interview: JLT's Dominic Burke - a thoroughbred performer

Horseracing-mad Dominic Burke has huge ambitions for JLT, with a firm focus on international expansion, and he scotches...

View from the top

David Reed

View from the top: Airline insurance - the risk remains

Despite 2012 losses being only 12% of the annual average to date, a single incident could flip the market, says David...

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Pitney Bowes 2012 Insurance Industry Report

2012 insurance industry report: The inside track to achieving a more sustainable business

To achieve a sustainable profit, personal lines insurers need to transform their retention rates, using modern communications techniques to engage with customers and understand their individual needs. This white paper is based on a specially commissioned study involving 42 senior managers at UK and Irish insurers.

Work equipment risks in the UK

Work equipment risks in the UK

The complex patchwork of legislation and guidance governing work equipment risks in the UK is an administrative monster that many businesses struggle to wrestle with successfully. It takes significant levels of technical expertise and resources to understand and effectively navigate the maze of legal requirements, and this problem grows increasingly unwieldy for smaller organisations with limited manpower and finances.

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