The insurance industry has a poor public perception, many believing that firms put short-term profit above long-term customer satisfaction.
Insurer |
13 Mar 2012
While full credit data is not available for insurers to use for underwriting, are they missing a trick not using it for credit assessment?
Insurer |
14 Feb 2012
Despite the EC's denials, rumoured delays to the implementation of Solvency II continue to echo around the industry. What are the implications of a postponement to the directive?
Regulation |
14 Feb 2012
The industry needs to keep its sense of perspective about the current market turmoils
Broker |
14 Feb 2012
While early results have been impressive, some still believe the industry funding the Insurance Fraud Enforcement Department is a step in the wrong direction
Insurer |
14 Feb 2012
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As the market weighs up the value of assets such as Groupama and Brit’s UK arms, deal making by insurers appears to be buoyant, especially when compared to other industry sectors. But is this a trend that is set to continue?
Insurer |
24 Jan 2012
With climate change increasing the likelihood of natural disasters, insurers must influence the debate on how businesses and governments manage risks such as supply chain failure.
Insurer |
24 Jan 2012
Up to 100 employees at Nationwide’s claims handlings service face the axe as a result of the building society renegotiating its household insurance contract with RBS Insurance.
Claims |
24 Jan 2012
The Irish Bank Resolution Corporation has had Sean Quinn, pictured, declared bankrupt in Ireland after successfully overturning his previous bankruptcy in Northern Ireland.
Insurer |
17 Jan 2012
2011 was a relatively sleepy year for merger & acquisition activity in the broker sector. Could 2012 be a wake-up call or will the market stay snoozing?
Broker |
17 Jan 2012
Your one-stop-shop for all the news in the European, Asian and Middle Eastern insurance markets
Rick Vlemmiks is set to join RBS Insurance as chief marketing officer, UK & International.
Insurer |
11 Jan 2012
The New Year’s resolution for many motor insurers is to tackle application fraud with the same force they have brought to bear on crash-for-cash fraudsters. “Staged motor accidents remain the top priority, but application fraud comes second,” according...
Insurer |
13 Dec 2011
As PPI mis-selling complaints continue to pour in to the Financial Ombudsman Service, are providers doing enough to salvage the reputation of the sector?
Claims |
22 Nov 2011
Mobile phone insurance has been branded ‘useless’ by some and touted as the next potential mis-selling scandal, but Duncan Spencer believes there is a growing need for the product.
Broker |
08 Nov 2011
The high-profile merger of Clyde & Co and Barlow Lyde & Gilbert has impacted the legal and insurance industries. Michael Payton and Simon Konsta explain the differences.
Claims |
01 Nov 2011
Horseracing-mad Dominic Burke has huge ambitions for JLT, with a firm focus on international expansion, and he scotches...
Despite 2012 losses being only 12% of the annual average to date, a single incident could flip the market, says David...
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To achieve a sustainable profit, personal lines insurers need to transform their retention rates, using modern communications techniques to engage with customers and understand their individual needs. This white paper is based on a specially commissioned study involving 42 senior managers at UK and Irish insurers.
The complex patchwork of legislation and guidance governing work equipment risks in the UK is an administrative monster that many businesses struggle to wrestle with successfully. It takes significant levels of technical expertise and resources to understand and effectively navigate the maze of legal requirements, and this problem grows increasingly unwieldy for smaller organisations with limited manpower and finances.
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22 May 2012
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23 May 2012
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22 May 2012
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22 May 2012
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22 May 2012
Editor's comment: Fleeing the family nest
This week’s deal developments read like two coming-of-age literary fables written to reward hard work and endeavour, while...