'Litigants in person' are an increasing presence in the litigation landscape. Recent government statistics revealed only 34% of family cases had neither side represented. The interim report of Lord Justice Briggs' Civil Courts Structure Review noted that the withdrawal of legal aid, coupled with the complexity of law and procedure, means that better provision for the assistance of LIPs is required in both civil and other courts. For insurers, the presence of LIPs inevitably increases the leng
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