FCA orders firm to reimburse 330,000 customers sold unnecessary insurance


The firm, Express Gifts, sold insurance products which covered against accidental damage and theft for all products purchased from their Ace or Studio brands. The FCA said that the products sold offered little or no value to the customers. The firm agreed with the FCA that the insurance cover it had sold did not provide adequate value to customers because although it covered all items purchased, these were predominantly items of clothing, which customers would not generally consider insuring. Jo