The Association of British Insurers and the British Insurance Brokers' Association have today (11 January) launched a joint code of good practice to help insurers and brokers recognise and help potentially vulnerable motor and home insurance customers.
The code was unveiled on 3 November 2015 and was broadly welcomed by the industry. Under the code participating insurers and brokers will: • Ensure staff are adequately trained to recognise and understand...
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The Financial Conduct Authority has declined an official request on how much it spent on its now shelved Cass 5 review.