Claims Club: FCA considering 'best practice' plea from insurers on SME cases
A senior regulator has conceded that in order for the Financial Conduct Authority to differentiate itself from its predecessor it might need to listen to insurance companies' pleas to issue ‘best advice’ on dealing with SME claims.
Speaking at September's Claims Club meeting, FCA senior associate Tim Humphreys, pictured, told delegates that the regulator was putting an increasing emphasis on seeing the outcomes of its thematic
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