Insurance Post

Ceeney exits FOS having helped watchdog triple in size

natalie-ceeney

Chief ombudsman Natalie Ceeney is departing the Financial Ombudsman Service following almost four years in which she has helped the watchdog to triple in size.

Under her leadership the FOS has been forced to meet the challenges presented by nationwide payment protection insurance issues and an increasing annual workload of 150 000 cases to more than 500 000

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