Editor's comment: No-claims discount: is it a goer in household?

Jonathan Swift

This was the question posed by Axa finance director Jean Drouffe in last week's Post, and follows a number of recent musings by those in the general insurance market about how to counteract the growth in household claims due to events that can be linked to bad weather

(Read article.)

Reflecting on the fact that escape of water claims are a growing problem for insurers, Groupama Insurances personal lines director Kevin Kiernan, writing in the same issue of Post

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How to support insurance customers in vulnerable circumstances

As the Financial Conduct Authority intends to check claims-handling response times, and whether insurers are doing enough to help customers in vulnerable circumstances, Winn Group chief information officer Clint Milnes explains what providers need to do to meet the watchdog’s expectations.

How insurers should navigate supply chain disruption

With supply chain disruption continuing, Bill Bradshaw, operations senior vice president for London operations at FM Global­, says companies need to prioritise resilience and proactive prevention measures beyond insurance reliance.

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