Fraud Management Briefing news: Ombudsman is criticised for condoning fraud

melissa collette

A financial ombudsman sparked debate when she questioned whether the insurance industry should always consider that a customer who exaggerates a claim has committed fraud.

The Financial Ombudsman Service's Melissa Collett's message to the insurance industry was to keep an open mind with customers rather than jumping to conclusions based on, among other things, a "gut

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60 Seconds With... Foil’s Pete Allchorne

Pete Allchorne, partner at DAC Beachcroft and president of the Forum of Insurance Lawyers, would like to be “Doctorin’ the Tardis”, finds ironing therapeutic, and can be found dancing to “Uptown Funk” by Mark Ronson and Bruno Mars.

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