Short-termism is the hallmark of our era. We live in a disposable, transitory society - as evidenced everywhere from the fate of the England football manager and the last leader of the UK Independence Party to the fickleness of government policies. The long-term commitments we need for our economy and infrastructure don't appear to be available in a political environment where everyone has an eye on the next election.
And so it is with the insurance industry. Many of our leaders are guilty of riding on the wave of short-termism without reflecting on what the impact of the pace of change means for them and their customers....
Endsleigh’s head of customer operations, Trudi Archer, has left the organisation, Post understands.
The Institute of Risk Management has appointed Nicola Crawford as its new chair.
Legal & General has appointed Cheryl Agius as its new general insurance CEO.