Roundtable: Digital culture: ‘This is an industry taking action’

The participants in Post's digital culture roundtable in association with Accenture

How can companies build digital cultures that maintain their relevance in the insurance market of the future? Post, in association with Accenture, invited specialists from a range of insurers to assess this critical issue

Insurers are waking up to digital as a matter of urgency. Failing to invest, to appoint the right talent or to engage correctly with their customers will almost certainly have serious consequences

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Q&A: Roi Amir, Sprout AI

Frances Stebbing speaks to Roi Amir, CEO of Sprout AI about how insurers can rebuild policy holders trust in artificial intelligence and why insurers need to bring customers along for the digital transformation journey.

Using AI to monitor claim health

Wayne Calderbank, group data and performance director at Claims Consortium Group, says artificial intelligence is enabling the monitoring of sentiment within the claims journey and ensuring potential problems can be identified and addressed.

What the future holds for AI regulation

Striking the right balance between regulatory intervention and industry autonomy is crucial to realising the full benefits of artificial intelligence while ensuring ethical, accountable, and inclusive practices within the insurance sector, argues Nutan Rajguru, Verisk UK's head of analytics.

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