Rating factors - Age: Age-old dilemma

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After losing the battle to use gender as a rating factor, could the insurance industry be facing a new threat as age falls under the spotlight?

It was a decision the insurance industry fought hard against but, on 1 March this year in the Test-Achats case, the European Court of Justice ruled that insurers could no longer continue to charge

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How to support insurance customers in vulnerable circumstances

As the Financial Conduct Authority intends to check claims-handling response times, and whether insurers are doing enough to help customers in vulnerable circumstances, Winn Group chief information officer Clint Milnes explains what providers need to do to meet the watchdog’s expectations.

How insurers should navigate supply chain disruption

With supply chain disruption continuing, Bill Bradshaw, operations senior vice president for London operations at FM Global­, says companies need to prioritise resilience and proactive prevention measures beyond insurance reliance.

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