Although insurers cannot consider catastrophe events routine, by using the latest technology they can make proactive claims management a reality, argues Laura Drabik.
The role of technology in the management of catastrophe claims is not simply about enhancing service capabilities, creating efficiencies and controlling costs. The optimal catastrophe claims service requires...
RSA’s Bill Paton is to step down as claims director for the UK, Western Europe & Middle East at the end of April 2017. He will be succeeded in the role by Zurich's Karl Helgesen, pictured.
A 400% rise in pet insurance fraud means that insurers need to share data over claims, a software company has warned.
In this tech-driven day and age, one of the most striking relics of days gone by is the bordereau system. Although they may be computerised, bordereau reports tend to be about as high-tech as an Excel spreadsheet.