Technology - Catastrophe claims: Reaching high expectations


The role of technology in the management of catastrophe claims is not simply about enhancing service capabilities, creating efficiencies and controlling costs. The optimal catastrophe claims service requires an appreciation of all the possibilities new systems put in an insurer's hands, together with a little imagination. The state of technology today makes possible the ambitious goal of proactive catastrophe management — not just to respond to a disastrous event but also to better prep