Windscreen claims - The glass show

Free windscreen consultations seen across the UK in supermarket car parks seem a win-win situation for consumers. But as Rachel Gordon finds out these glass 'repairs', seemingly without charge and often from suspect specialist companies, are little more than smoke and mirrors

A transit van positions itself in an out-of-town retail park, thronged with shoppers. The van has stickers on its side, stating this is a windscreen specialist business that promotes "free chip

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