Post - 2012-03-22
The number of opportunistic fraudsters has rocketed with the use of aggregator sites, as some customers deliberately provide inaccurate information in an attempt to get cheaper premiums.
Could insurer and vendor fears over losing unique selling points be hampering the wider good of the industry?
After the disastrous purchase of Cambridge Solutions, Xchanging is ready to fight back, move out of the shadow of shareholder Lloyd's, and secure its future, as managing director of insurance Max Pell explains.
The industry is beginning to tackle fraud at the application stage, effectively stopping fraud from taking place before a claim can be lodged
Poor customer service in the social media age can be terrible for a firm's reputation, especially in the ultimate grudge purchase: motor insurance.
As Italy takes a step towards combating motor fraud, can the UK follow suit?
Recent horse sales in Newmarket and Kentucky, and last week's Cheltenham festival, have brought bloodstock insurance back into the limelight
Insurer UK General and broker Towergate were the main movers and shakers this week, appointing a new chief operating officer and director of group mergers and acquisitions respectively.
For several years there has been increasing concern around the long-term resourcing of claims departments. There is clearly a need for new blood in the London claims market but, where is that going to come from?
Being an insatiable socialite, Penny Black is always eager to probe the personalities behind the professional veneer of her industry friends.
Law firm Lyons Davidson is launching a campaign to republish an updated version of the whiplash book, in a bid to tackle the claims epidemic.
2011 was the worst year on record for natural catastrophes, yet it was cracks in the Dow Jones, faults in the FTSE and tremors on the Hange Seng that bothered many insurers more.
Rival firms raise question marks over Wunelli chairman Sandy Dunn's proposals
The change at the top at Oval has been a "long time coming", it was claimed this week, during a 24-hour period that saw another shake-up at rival consolidator Giles result in managing director Sarah Lyons being placed "on leave" amid "contractual issues".
Having been convinced by the Conservative-Liberal coalition to withdraw his resignation and extend his stay once before, the Financial Services Authority chief executive officer Hector Sants' decision to step down in the summer was something of a…