Post - 2011-06-16

Independent Insurance - 10 years on: Burned so Bright

17 June marks the tenth anniversary of the demise of Independent Insurance, the underwriter that was once the envy of rivals, but which ultimately proved the maxim ‘too good to be true’. Jonathan Swift remembers the finals days of the firm with former…

Leader: Imitating excellence

'If it looks too good to be true, it probably is' — arguably the most commonly quoted old adage ascribed to Independent Insurance since its collapse in June 2001 and subsequent imprisonment of three senior directors. But, when those once closest to the…

Spotlight on Reputation: Making progress over trust

In 2009, the Chartered Insurance Institute published its Future of Trust in Financial Services research, which revealed some key concerns for the insurance industry. Two years on, CII faculty members reflect on the progress made.

Rehabilitation: Fast-track frustrations

The potential increase in the fast-track claims limit presents both opportunities and challenges for the personal injury industry. Andrew Pemberton examines potential unwanted developments and implications for claimants, insurers and claimant solicitors.

BLM converts to LDP model as Kinley made equity partner

Berrymans Lace Mawer's head of policy development, Alistair Kinley, has become the first non-lawyer to join the firm's equity partnership as it converts to a legal disciplinary practice. The LDP is the first new type of practice permitted by the Legal…

View from the Top: Clarity and consistency

Since its publication in March, the Mactavish report has attracted significant interest and was a frequent topic of conversation at last week's Association of Insurance & Risk Managers' conference. It produced some dramatic headlines with the contention…

Penny black's insurance week

One could be forgiven for losing track of what's going on behind the revolving door at Aviva Towers of late, where the UK insurance giant has been hit by a spate of senior management changes.

FSA refuses to back down over FSCS review timing

The Financial Services Authority has refused to commit to an April 2012 deadline for a review of the Financial Services Compensation Scheme, as it would be "counterproductive" to consult when changes to European insurance legislation are ongoing.

Spotlight on Reputation: Stop whispering,startshouting

Insurance brokers were shocked by research that showed a large proportion of people did not trust them. Rachel Gordon looks at the reaction, their relationships with clients and why brokers should start being more vocal about their value.