Post - 2011-03-10

Claims leakage approach sees a seven-to-one ROI

Martin Ashfield, head of commercial property claims at Axa Insurance, attributed the end of its historical "master-servant" relationship with suppliers to its investment in a consistent rules-based approach to claims leakage. Citing a seven-to-one return…

Legal update - winter damage claims

Severe cold snaps during the past two winters have propelled potholes to centre stage, provoking liability claims. Caroline Elson explains the arguments and outcomes of recent cases.

Axa axes innovation hub

Axa has confirmed that its Insurance Innovation Hub is no longer in place following CEO Paul Evans' move to break-up the personal and commercial lines general insurance businesses.

Postbox: Outflanking the gender ruling

If I am correct, the main reason for the better performance of women drivers is lower mileage. I think it is the case that on a 'loss-per-mile-driven' basis, they may be indistinguishable.

Postbox: Are the dog days over?

Forty to 50 years ago, the London insurance market claimed it would offer cover for any legitimate risk and, as a young broker, I never imagined I would one day be frustrated by the failure to quote for a simple risk.