Post - 2010-09-16
Articles in this issue
Law report: 'Systemic dishonesty' allows reinsurer to avoid ATE policy
This law report has been contributed by national law firm Berrymans Lace Mawer.
New members strengthen advisory council
The prospect of problematic personal injury cases being resolved by mediation has been bolstered by the backing of two industry heavyweights. Representatives from insurer Aviva and personal injury solicitors Thompsons are among the latest to join Trust…
View from the top: The buck stops here
The past 18 months have been horrendous for the motor market. Insurers have been ravaged by credit hire, claims farming and fraud, burning more than £1bn of capital as a result.
Government set to give go-ahead to draft law reform bill
The government appears to have given the 'green light' to the draft bill on consumer insurance law reform, according to law commissioner David Hertzell. This could take effect as early as next year, he said, which is "two years ahead of when we would…
Provident sale nears conclusion
Tom Callahan, the new president of GMAC Insurance, has insisted the insurer has "no plans" to divest of its remaining UK insurance asset, Car Care Plan.
Third-party fraud outside review scope
Law commissioner David Hertzell conceded the current ability for fraudulent third parties to only lose the dishonest part of their claim — rather than having to forfeit the whole — is "quite generous", but stressed this issue lies outside the scope of…
Double venture heralds return of Lord Sheikh
Lord Sheikh is set to return to the market with two new public limited companies.
Career development & CSR news: Graham High's rugby ground cycle tour raises £20k
The Graham High Group was headline sponsor of a recent charity cycle ride that visited all of the 2009 premiership rugby grounds.
Post launches new specialist forum
Post is launching a new Strategic Technology Forum for the insurance industry's key technology executives.
Large corporate risks - unbundling: Eggs out of the basket?
Suggesting corporate clients unbundle their broker services certainly sparks debate. Veronica Cowan explores the options and diverse market views.
Editor's comment: Chartis an unlikely saviour
With businesses warned only last week against complacency following another high-profile failure in the UK — this time social housing giant Connaught — news of being able to secure up to £10m in short-term loans from trade credit insurer Chartis will…
Career development: Ask the expert
As an older employee, I sometimes wonder whether the age discrimination act has really made a difference to workers over 50? I often feel my experience still closes off as many doors as it opens.
Legal update - insurance law reform: Out of pocket
Emma Rice looks at the proposed changes to insurance law, which currently does not recognise an obligation to pay damages over failure to pay claims, and what it could mean for insurers.
Ecclesiastical turns focus onto core UK business
Ecclesiastical intends to focus on developing its core UK business, having opted to close its London market operation.
Tumbling revenues force CBG to close Liverpool operation
CBG has closed down its Liverpool operation amid "disappointing" results for the first half of the year.
Career development & CSR news: Towergate 100 run royal parks
More than 100 Towergate staff are to take part in the Royal Parks Foundation half marathon to raise money for Cancer Research UK and other charitable causes.
Claims management: Moment of truth
With the true value of insurance — and the insurer — judged by the customer at the claims moment of truth, Kevin Wood calls for a balanced, transparent approach with partner companies that reflects the total cost of the claim.
Delta's new expansion plans take it south
Delta Claims Services is set to extend its presence to the south of England, while hinting at a move into the property market.
Industry called on to agree fraud benchmark
Assessing fraud exposure against competitors is the benchmarking 'holy grail' for insurers but, as yet, no common means for comparison has been found.
Postscript - 10 years ago: CIS justifies status to government
Looking through Post's back catalogue paints a unique picture of more than 150 years of insurance news, as this highlight from 10 years ago reveals.
Postscript - five years ago: Brit pleased by Ashes success
Looking through Post's back catalogue paints a unique picture of more than 150 years of insurance news, as this highlight from 5 years ago reveals.
Mediation myth debunked by settlement successes
New figures prove that personal injury cases — often cited as the exception to the rule — can be successfully mediated. Statistics from specialist not-for-profit organisation Trust Mediation reveal that, out of 33 PI cases handled between January and…
Law report: Trust appeal is dismissed over anti-social behaviour liability
This law report has been contributed by national law firm Berrymans Lace Mawer.
Clydesdale broker push starts off with Panacea
Scottish bank Clydesdale has set its sights on investment in the intermediary sector in a bid to expand its presence in the UK insurance market.
Staff productivity benchmarking needs close examination
External benchmarking of staff productivity can help claims managers persuade chief executives to recruit more staff — as well as resist calls for staff cuts.
Risk carrying captive launched in Gibraltar
Broker A&A Group has launched a risk carrying captive in Gibraltar to sit alongside its existing panel of UK motor insurers.
Claims management: Room for improvement
Getting the claims process right is imperative for brokers and insurers. Sam Barrett looks at what tops the wish list when it comes to partnering with claims management specialists.
Career development & CSR news: Minty freshens up CII ethics training course
The Chartered Insurance Institute has launched an online ethics course for all Personal Finance Society and CII members in a drive for greater professionalism.
Penny Black's insurance week
Last weekend Penny was rather royally entertained at Hampton Court Palace for one Peter Cullum's 60th birthday.
Cunningham localises focus
Cunningham Lindsey has claimed it is "bucking the trend" by restructuring its property services division geographically to give a greater focus to smaller conurbations.
Willis severs Indian links after regulator withdraws licence
Willis is to cut ties with its Indian partner after the local regulator unearthed a series of misdemeanours by the latter.
Law report: Claimant's competence leads to dismissal of cognitive damage claim
This law report has been contributed by national law firm Berrymans Lace Mawer.
Chartis to fill short-term lending gap for trade credit clients
Chartis is to begin lending up to £10m to its trade credit insurance claimants to compensate for a lack of short-term loans from traditional banking channels.
Morgan back with MD role
Denis Morgan has returned to the broking market a year after stepping down as managing director of broker network, Westinsure.
RSA backs prototypes in aim to double book
RSA is insuring ground-breaking technology prototypes in a bid to help it double its net written premium in renewable energy by 2015
Postscript - 20 years ago: Fraudulent claims need handling
Looking through Post's back catalogue paints a unique picture of more than 150 years of insurance news, as this highlight from 20 years ago reveals.
Postscript - 30 years ago: Conservative donations from insurers
Looking through Post's back catalogue paints a unique picture of more than 150 years of insurance news, as this highlight from 30 years ago reveals.
Quinn UK ban ‘positive’ for prospective buyers
The decision not to allow Quinn Insurance to re-enter the UK commercial lines market is a positive step for its potential sale and the rest of the UK market, according to observers.
Lord Young to recommend extension of MoJ RTA portal
Extension of the Ministry of Justice electronic portal, which handles low-value road traffic accident claims, to include employers’ liability and public liability, is expected to be a feature of Lord Young of Graffham’s upcoming review on compensation…
Rehab firms team up to prevent therapy drift
Rehab providers IPRS and Moving Minds have joined Forces to simultaneously address the physical and psychological needs of individuals in a move they believe will produce “very significant savings” in treatment costs for insurers and other funders.
Post Magazine – 16 September 2010
The latest issue of Post magazine is now available to subscribers as a digital and interactive e-book.
In series - claims management: Reflecting on feedback
Meeting policyholder expectations can put you one step ahead of your competitors, but to know what your customers want, you'll have to ask them. Sam Barrett finds out to what extent insurance companies integrate customer feedback on claims service.