Post - 2010-01-21
Articles in this issue
Motor rivals quiet as Zurich outlines 20% hike proposal
Zurich's new general insurance chief executive has claimed the UK has usurped the US as the litigation heartland of the world — on the eve of introducing 20% hikes in its personal lines motor rates.
View from the top: The changing focus of service delivery
Over the last year or so, while the focus has been on the credit crunch, a quiet revolution has been taking place in the way the insurance industry delivers its service. Modern service delivery is increasingly reliant on (and influenced by) the…
News analysis - aggregators: Back to black?
The past three months have finally seen private motor prices increase en masse. Tom Cooper analyses this and its potential for a return to market profit.
News analysis - Jackson report: In decent proposals
Andrew Parker examines the proposals unveiled last week by the Jackson report and considers the implications they hold for insurers, claimants and the legal sector.
Interview - Jamie Hersant: An eventful journey
Officially lauded as a rising star in the claims world, Jamie Hersant shares his views with Jonathan Swift on seizing opportunities, constructive conversations and enhancing experience with exams.
European legal insurance model can work in UK
Helen Withers, managing director of Arc Legal Assistance, makes some bold statements in her recent letter ('European Model unworkable in UK', www.postonline.co.uk/1585923) that could lead Post readers into thinking that the standard model for legal…
Insurer majority alive to specialist need
The article by Martin Richell of the Raw Group ('Contamination frustration', www.postonline.co.uk/1567567) correctly warns against the employment of inexperienced contractors when dealing with contamination incidents.
Cyber cover: concentrate on private sector
I was interested to read Patrick Hill's presentation of the case for cyber liability insurance ('Cyber threat or opportunity?', www.postonline.co.uk/1565406).
Fraud - voice stress analysis: Liar, liar
With fraud costing insurers £1.8bn in 2009, Daniel Dunkley explores the validity and effectiveness of voice stress analysis technology, once hailed as a 'silver bullet' for the industry.
Commercial aggregators: Moving targets
Aggregators have gradually exerted a stranglehold on personal lines insurance distribution that only the most powerful marketing budgets can now compete with. Ralph Savage investigates the potential for aggregators to shift their gaze towards commercial…
Technology - strategy: Soothe the legacy headache
Short-term fixes and data silos still dominate the IT insurance landscape, storing up trouble for the future. Andy Nightingale explains the effectiveness of an alternative approach, from both a cost and capability perspective.
Legal update - Thrid Parties Rights Bill: Straight to the point
The Third Parties (Rights Against Insurers) Bill went to the House of Lords late last year, aimed at updating the Third Parties Act of 1930. Terry Donaghy looks at the implications this has for insurers.
BGL invests in IT academy
As part of its continuing expansion, broking group BGL is recruiting 12 trainee IT developers to go through its IT academy.
Penny black's insurance week
Jeepers! Penny spotted the always dapper Lorega chairman, Malcolm Harvey last week apologising profusely to another driver after a minor jeep-on-4x4 incident in Haywards Heath. Penny is not sure exactly what happened — but it sounded like Mr Harvey's…
30 Years Ago: Study reveals low spend on insurance
Most London families suffer from poverty because husbands spend four times as much on drinking and smoking as they do on insuring their lives, according to a report based on a six-month study by Liberty Life Assurance.
20 Years Ago: Union warns over foreign vulnerability
anufacturing Science Finance, the financial services union, said UK insurance companies are vulnerable to foreign takeovers and the government is doing nothing to guard against this
5 Years Ago: Helphire to offer luxury replacements
Credit hire and accident management firm Helphire is hoping to raise its profile in the high-net-worth market by offering luxury vehicles through its replacement service.