Brokers need to stand out in a competitive market and claims service is a way to make a real difference. Being there to advise, intervene – and to turn the heat up if necessary – can mean the world to a grateful client.
Social media grants people the ability to broadcast their opinions to a wide audience. What coverage can insurers provide against libel?
For the first time ever, I had to purchase home insurance this week and despite working with the insurance industry, I had no idea how to go about it. So I ended up on an aggregator site.
Robert Organ will leave Bluefin under a revised management team, following the business’s acquisition by Marsh.
CEO, Marsh UK & Ireland
For SMEs, the delays inherent in complex claims can mean coming perilously close to insolvency. What can brokers do to support them through the process?
Jelf general insurance leader Rob Worrell has resigned, Post understands.
After sharing their views on 2016 last month, insurers and brokers make their predictions for the coming year. What do they think the highlights and lowlights will be over the next 12 months?
Axa has revealed a £69m loss following the completion of the sale of its national broker Bluefin to Marsh.
2016 started with several UK regions under water, and then saw the launch of Flood Re. It underwent the largest overhaul of insurance law in a century and it finishes on a long awaited reform. Insurers, brokers and industry representatives are sharing…
Marsh’s acquisition of Bluefin from Axa has seen a mixed reaction from rival broker networks.
Brokers have welcomed the news of Charles Crawford’s appointment to UK operations director at Gallagher.
Saddle swapping, snuggle snaps and pedalling for pounds
The insurance industry has reached a critical moment: either we evolve and innovate to keep up with the pace of technological and social change, or we risk losing our relevance to clients.
Mark Weil, Marsh UK and Ireland CEO, talks to Stephanie Denton about his busy tenure, integrating acquisitions and what comes next
Alan Leach explains the methodology behind the Top 50 UK Brokers and takes a look at the rankings in detail
Broker networks have seen new members, management buyouts and questions over independence, is the future bright for them?
Jason Gandy and Roger Snowden have left their roles as joint CEOs of Marsh-owned SME Insurance, with the former having left the firm altogether.
Some industry commentators are predicting the death of the network - others see them only growing in stature. Why is opinion so divided?
The "great" appointment of Colm Holmes to head Aviva's UKGI business has not come as a surprise to broking bosses.
Axa Insurance has become the first insurer to secure a three star Investor in Customers ‘Exceptional’ rating across both its personal and commercial lines broker businesses.
A loss of members has raised concerns about the future of the ABI, but is the esteemed trade association weakened – or poised to make a resurgence?