People

Q&A: Lisa Bartlett, Crawford & Co

Following her appointment as chief operating officer for international operations at Crawford & Co, Lisa Bartlett explains to Tom Luckham how she plans to balance this with her dual role as president for UK & Ireland.

Big Interview: Nadia Côté and Serge Raffard, Allianz

After being named managing directors of Allianz Commercial and Allianz Personal, respectively, Nadia Côté and Serge Raffard met with Scott McGee to discuss their respective markets, how they have settled in, and where they see their businesses growing in…

CII asked for answers about finances ahead of AGM

Former Personal Finance Society board member Vanessa Barnes has raised concerns about the Chartered Insurance Institute Group’s 2022 annual report ahead of the professional body's annual general meeting this afternoon.

CII faces more changes at the top

As the Chartered Insurance Institute faces its second search for a new CEO in as many years, the professional body has been hit by further resignations in key roles.

Q&A: Maddy Howlett, By Miles

After being named as James Blackham's successor, By Miles’ new CEO Maddy Howlett catches up with Scott McGee to talk through life as part of Direct Line Group, and how to stand out in a world where customers are choosing to shop around more.

Q&A: Jacqui Kelly, Zurich

Following her permanent appointment as head of sales and distribution at Zurich, which she took on as an interim in July, Jacqui Kelly explains her plans to deepen the insurer's relationships with brokers.

Q&A: Jonathan Frankham, World Nomads

Jonathan Frankham, General Manager, UK & Europe at World Nomads, reveals how travel insurance has changed post pandemic and whether further evolution is required due to climate change.

By Miles co-founder James Blackham leaves

By Miles’s co-founder and CEO James Blackham has announced on LinkedIn that today is his last day – and that he will be replaced by chief commercial officer Maddy Howlett.

Q&A: Charmaine Chow, Dale Underwriting Partners

Charmaine Chow, head of legal and governance at Dale Underwriting Partners, speaks to Frances Stebbing about building a Lloyd’s managing agency and what it means to be a diversity and inclusion champion.

LCP’s Drummond on the power of speaking out

Far from silencing her, Catherine Drummond, a partner at LCP, shares how the hate mail she received as an LGBT+ woman has spurred her on to encourage others to speak out and share their own experiences of barriers they have faced.

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