The survey, by Semafone found that nine out of 10 of the top UK insurers require customers to read their card details out loud in order to pay for a policy over the phone. Semafone also found that all 10 record calls. The Payment Card Industry Data Security Standard, which governs all card payments, specifically prohibits the recording of the full card number and the three-digit code on the back. Semafone’s CEO Tim Critchley said: “Nobody would dream of reading out their PIN at an ATM, but
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