This week in Post: Renewing your motor policy? That’s Numberwang


In my experience not only does your premium change three or four times, depending on who you speak to in the call centre, but sometimes you end up with seemingly arbitrary charges. This year I was slapped with a £800 retrospective bill for last year's policy from my insurer Admiral. When I questioned this bill, the figure was immediately revised to £500. Revisions like that make customers feel the prices of insurance are based on whim rather than a careful calculation of risk. When it comes to