Aviva will retrain staff affected by automation roll out

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Post understands the insurance giant is having "open conversations" with its 28,000 staff about where it can implement robotic process automation. The company is implementing this across the business, as part of its digital strategy, and has been since 2013.  A source close to Aviva said: "This is just good business sense in a digital world if they wish to remain competitive. It isn't about replacing people with robots, it is about taking the robot out of the person." Last year Fukoku