Expertise in Action: The problem of claims fraud

Zurich's Scott Clayton meets with Jonathan Swift to discuss claims fraud

In recent months it would appear that application fraud has very much become the major focus for insurers. Claims fraud, however, remains a serious problem. Because no matter what insurers do at source, they still face significant challenges in weeding out the bogus claims from the legitimate ones. With this mind Post editor-in-chief Jonathan Swift recently sat down with Scott Clayton, Zurich's claims fraud and investigations manager to discuss this topic through in more detail as part of th