Aviva's Rob Townend on making sure policyholders benefit from whiplash reform

whiplash-uk

The whiplash reform and discount rate change can be positive for customers, but Rob Townend, managing director at Aviva UK general insurance, warns the challenge for the industry will be to demonstrate these measures have indeed benefitted policyholders.

The long-awaited introduction of the Civil Liability Bill to the House of Lords was widely welcomed by the industry and consumers alike. And though it would have been hard to predict the bumpy ride

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60 Seconds With... Foil’s Pete Allchorne

Pete Allchorne, partner at DAC Beachcroft and president of the Forum of Insurance Lawyers, would like to be “Doctorin’ the Tardis”, finds ironing therapeutic, and can be found dancing to “Uptown Funk” by Mark Ronson and Bruno Mars.

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