Working with government, regulators and trade bodies to build public trust in insurance is a common aim of our profession and more important than ever when considering today's unnecessary claims culture.
The personal lines market has been interesting during the past 12 months.
The industry has welcomed the government’s response to last year’s driverless car consultation.
When people talk about innovation in the claims process I immediately think about our clients and their customers - and also about our staff, because innovation undoubtedly means different things to different people.
When I was a child you couldn’t get better than a Kwik Fit Fitter, they were the boys to trust!
Having grown up in the internet age, Millennials have very different expectations to previous generations. Young people are getting into the driver’s seat and motor insurers need to understand how to build a relationship with them
At the end of November, Ageas confirmed it would be closing Kwik Fit Insurance’s Uddingston site, putting 521 jobs at risk.
More than 400 online channels of insurers in Europe are currently doing business and this number is increasing. However, not all of these online channels are successful.
From e-signatures to smart capture, Alson Ong shares innovations insurers can use to retain tech-savvy, omnichannel and increasingly demanding customers.
Guaranteed asset protection insurance presents a largely untapped opportunity for brokers.
As Standard & Poor's is revising its outlook on Russia upwards, local insurers are predicting the market will grow in 2017.
Penetration into the under-30s market remains low despite new app-based products and innovative solutions. Post, in association with GMC software, hosted a roundtable to find out what more the industry can do to address this
The downfall of Enterprise and most recently Gable has again raised the thorny issue of unrated insurers.
A motor trader who tried to claim almost £10,000 for a staged crash for cash accident has been sentenced to 20 months in prison.
Simon Stanfield was elected chair of the Motor Accident Solicitors’ Society the day before the Ministry of Justice published its consultation paper on whiplash reform.
Short-termism is the hallmark of our era. We live in a disposable, transitory society - as evidenced everywhere from the fate of the England football manager and the last leader of the UK Independence Party to the fickleness of government policies. The...
It’s slightly galling, but at the same time strangely satisfying, when your 11-year-old points out the glaringly obvious.
The UK now has the 6th highest standard rate of insurance premium tax in Europe, coming after Germany, Greece, Italy, the Netherlands and Finland.
Insurers, environment agencies and government need to collaborate if they are to tackle the threat of flooding effectively, said Mark Hoban, chairman of the board of directors at Flood Re.
Many believe fraud in the high-net-worth market is rare. Is this the case, or are insurers just remaining tight-lipped about the problem?
Embracing technology is the way forward for insurance companies
Ageas has seen profits of £43m in the third quarter, a fall 8% from £46.9m in the same period last year.
They look like rock stars but they're insurtech entrepreneurs.
Several times in my life I've stopped and taken stock and upon realising things weren't quite as they should be, I've chosen a new path.