Claims/Loss adjusting
Special report: The future of claims in commercial broking: Expert view
Technology and staff investment are key to delivering great commercial claims service. Insurers must show the way in embracing future claims innovation, as well as their in-house capabilities and expertise, writes Victoria Keating, claims relationship…
Charles Taylor to sell managing agency as it posts £2.1m loss
Charles Taylor saw a pre-tax loss of £2.1m as the group announced the sale of its managing agency to Premia Holdings.
Loss adjuster Graham High Group promotes Austin Snelgrove to MD role
Specialist loss adjuster The Graham High Group has announced that its managing director - who founded the business in January 1995 - is to step aside and become executive chairman.
Blog: The Whaley Bridge experience - how well do insurers cope at times of crisis?
The Whaley Bridge incident has once again thrown the spotlight on insurers, their disaster plans and capacity issues. Alex Dalyac, founder and CEO, Tractable comments that while feet on the ground will never be totally replaced, the industry could be…
Sedgwick acquires Nordic loss adjuster
Sedgwick has acquired Nordic Loss Adjusting and related entities, for an undisclosed amount.
Allianz and LV win big at 2019 British Insurance Awards: Full list of winners
Allianz was among the big winners at the 25th British Insurance Awards at the Royal Albert Hall scooping three individual awards including General Insurer of the Year.
Blog: How you can make a difference by supporting Alzheimer's Society at the 2019 BIAs
Every three seconds across the world, someone develops dementia. With this in mind Benedict Burke, chief client officer, global client development, Crawford & Company, explains why you should get behind Insurance United Against Dementia at the 2019…
Analysis: Charting a path through the ‘wild west’ of surveillance
Insurers still regularly use private detectives to investigate suspicious claims, despite the sector being largely unregulated. How are claims bosses navigating the potential pitfalls?
Crawford boosts senior team with Axa and Zurich hires
Crawford & Company has bolstered its client relationship function with a trio of senior hires from major insurers.
US adjuster GRS recruits former Crawford execs to open UK office
US loss adjusting business Global Risk Solutions has recruited a pair of senior former Crawford & Company executives to launch a UK office.
This week: Easter egg-citement
As we head towards a welcome four-day weekend, the insurance world has been getting in the spirit for Easter in the only natural way: smashing chocolate eggs.
Analysis: Loss assessors and their terms of business
As insurers are likely to appoint a loss adjuster when acting on a claim, customers making large claims may wish to employ a loss assessor to represent their interests. How well are these relationships currently working?
Crawford & Co on hunt for UK & Ireland head as Clive Nicholls steps down
Crawford & Company has begun the search for a new president, UK and Ireland, after incumbent Clive Nicholls announced his intention to retire on the 30 September 2019.
McLarens appoints Graham Smart and Steven Wallace to new leadership roles
Steven Wallace has been appointed managing director for UK & Ireland, replacing Graham Smart who will take on the role of chief commercial officer for the wider group.
Roundtable: Escape of water - managing the rising indemnity spend
Escape of water claims continue to exercise property claims managers. According to the most recent estimates from Association of British Insurers, domestic escape of water claims cost insurers £483m. With this in mind, Post, in conjunction with Acumen,…
My other life: Phil Morgan, Morgan Clark Loss Assessors - charity founder
When taking a break from his day job as chairman at Morgan Clark, Phil Morgan is using his business acumen to help good causes - launching a charity in The Gambia
Sedgwick acquires entertainment loss adjuster
Sedgwick has acquired entertainment insurance loss adjuster Adams Media Loss Adjusting.
Analysis: Why are insurers hiring in-house loss adjusters?
Insurers are increasingly hiring teams of loss adjusters to handle claims in-house, rather than outsourcing to a third-party firm. Post looks at this trend and whether it represents part of an established cycle
Charles Taylor Adjusting opens new Belgium office
Charles Taylor Adjusting has opened a new office in Belgium as it looks to expand its property and casualty business in Europe.
Rising Star: Marcus Hanson, Sedgwick
After getting a taste for adjusting, Marcus Hanson has progressed to Sedgwick’s complex liability team
Sedgwick looks to further acquisitions following integration of Cunningham Lindsey
Exclusive: Sedgwick has completed its integration of Cunningham Lindsey and is looking at further acquisitions for the coming year.
Analytics: Why Robot?
Technology is predicted to be a huge part of the future business landscape but fears remain over letting robots have all the power. Post investigates how robotics and artificial intelligence is helping insurance now and how it could do more in the future
This month: Brace for Boris
As the Brexit negotiations rumble interminably on, it can sometimes feel impossible to imagine life after 29 March. The British Insurance Brokers' Association gave the industry something to look forward to, announcing the keynote speaker for its…
Questgates announces restructuring plans
Questgates is restructuring its business into four operating divisions, citing the need to “remain innovative.”