Spotlight: Claims Assistance: Providing claims support


Insurers are using technology to get smarter with smaller claims but the range of issues at stake with large or complex claims can cause problems for all parties. Central to this is the fact that at the larger end of the scale, there is no such thing as a standard claim. “Every business is different and every material damage and business interruption claim is different,” says Graeme Monce, claims director at Jelf and managing director of Hamilton Bond. “You need a personal touch to ensure th